Bluescreen when quitting Cubase/Nuendo?

WaveLab
1

I recently had bluescreens while quitting Cubase5 - The system itself is rocksolid and it happened after long days.

Nasty thing is, that it crushed all the prefs cause the BSOD happened during the closing-process.

I am on Win7 64bit, Asus Board, i7 CPU, UAD2 Quad, Magma Chassis with 3x UAD1 + 2x PoCo PCI, 1x PoCo Firewire - aaaand that Motu PCIe 424 card.

Damn Windows - such a modern system and still the same uniformative text on the BSOD - “maybe it is hardware or maybe software, please ask someone”. poop!

Well, thanks for any hint on this one!
Brandy

bluescreen.JPG
bluescreen.JPG1296×968 330 KB

2

This will tell you what driver is being the pain in the ass. I’ll take a lucky guess that it’s the Motu. :astonished:

http://support.microsoft.com/kb/256010

3

Oh yea - Rock, I am most sure as well… Thats why I wrote “aaaaand that Motu card”… I had my first BSOD with that computer caused by the Motu - for some reason in that case the Motu was listed on the screen.

I recently had twice a similar BSOD after shutting down the system. Everything went well, but in the very end the computer remained running and that blue screen appeared.

I have the feeling that this can be caused when playbacking a file with a different sampling rate using the WDM drivers while the system is clocked at 44.1 with an Asio application open. Strange thing is, that during that operation I don’t have problems, just in the evening when I shut down. But that is just a feeling I was not able to repro it yet.

What can I do to get rid of that problem ? Not a showstopper though but a stain on the otherwise perfect performing setup.

Thanks again, Rock!
Brandy

4

its not your pci-e card

I am in exactly the same situation as you.

cubase BSOD ONLY when quitting

process has locked pages error

I use a firewire audio interface, and the BSOD happenes regardless of whether its switched on

win7 x64

5

Well, and what to do now? It is quite an unprofessional situation… I am mostly with clients.

6

Did you try it out (the link I posted) to see which driver it is?

7

Have a look in Event Viewer → Windows Logs (Application and/or System), if there’s any reoccuring errors that seem to be connected to your Cubase sessions. Also you could temporary disable (Device Manager) your UAD/PoCo stuff - one at a time - to exclude possible conflicts.

8

I’m getting repeatable “process has locked pages” BSODs whenever Cubase 5.52/6/6/01 tries to initialise a project with UAD-1 plugins. If I disable the UAD-1s it runs fine just using my UAD-2. This has only started occuring after installing the Cubase 6 trial.
Win 7 x64, Cub x32, 3 x UAD-1 PCI, 1 x UAD-2 Duo

9

Sorry, I was still not able to check out which driver ist is. I have to say that I never had that Blue Screen on quitting again, I avoided playbacking “other” samplingrates via Mediaplayer… But I had a reboot on shutdown a couple of times - sometimes the machine does not shut down properly, instead of that a blue screen comes up in the very end and the system reboots - it is no problem to shut down then. It still seems that this comes up when I playbacked files with different (to 44.1khz) files during I am in 44.1… But I am not sure.