Brand new PC - Brand new Cubase Pro 8 and keeps crushing

[andylillo]

Hello Folks,

This is my first post on this forum and I wish I started with a happier one.
I have a new desktop PC with a flamboyant i7 CPU, 8GB RAM, windows 7 64-bit. The audio interface is Focusrite Scarlett 2i2. I installed Cubase Pro 8 64-bit and Kontakt5 from Native Instrument. It seems to work smoothly and then all of a sudden it crushes and I lose my last edits since the last time i saved. It keeps doing it when I expect it the least. It’s really annoying. What can it be? What can I do?

[alexis]

@andylillo

Hello Folks,

This is my first post on this forum and I wish I started with a happier one.
I have a new desktop PC with a flamboyant i7 CPU, 8GB RAM, windows 7 64-bit. The audio interface is Focusrite Scarlett 2i2. I installed Cubase Pro 8 64-bit and Kontakt5 from Native Instrument. It seems to work smoothly and then all of a sudden it crushes and I lose my last edits since the last time i saved. It keeps doing it when I expect it the least. It’s really annoying. What can it be? What can I do?

Hi - sorry to hear about all that. It could be any one of a few things … but here is a troubleshooting guide from Steinberg from Cubase to help work through it. Of course you can post back here for any specific questions, someone should be able to help out!

https://www.steinberg.net/nc/en/support/knowledgebase_new/show_details/kb_show/troubleshooting-instructions-for-cubase-nuendo-and-sequel-on-windows.html

[NorthWood_MediaWorks]

Some details about what you are doing when it crashes, what sort of errors you get when a crash occurrs, and other details would probably help narrow it down.

Your spelling of crash has me crushed however