C15 not running

Cubase
1

Hi all
just downloaded and Authorized my Cubase 15 -pro however
its stuck in the “ initializing modulation FX .dll: component class controller>Envelope follower controller”
over an hour now i gave up twice and restarted but nothing
Anyone can tell me what is happening ??
cheers
T

2

Hi,

Generate a DMP file and share it via Dropbox or a similar service, please.

Use the Microsoft ProcDump utility to generate a DMP file, please.

  1. Please download ProcDump64 from Microsoft (~650kB) and extract the archive to a local folder on your hard disk.

  2. Run Command Prompt (cmd) as administrator (right click and select “run as administrator”)

  3. Navigate (in the Command Prompt) to the folder with the extracted procdump file.
    For example:
    cd C:\ Users \ \ Downloads \ Procdump
    Note: the dmp file will be written into that folder.

  4. Launch Cubase/Nuendo. You can work as usual. At any time, change to the command prompt and start procdump, to monitor Cubase/Nuendo for unexpected behaviour (see next step).

  5. Launch procdump64 via Command Prompt:
    Cubase:
    procdump64 -e -h -t Cubase

Nuendo:
procdump64 -e -h -t Nuendo

The -h option will write a dmp file in case of an application hang. This might kick in too early sometimes, in case some action takes a little longer. Feel free to skip the “-h” option, if you are only up for fetching crashes.
The option -e will catch exceptions and the option -t terminations of the application.

  1. Prodump is now monitoring the Cubase/Nuendo process and will write a crash log, in case Cubase/Nuendo crashes or hangs. Perform the action that causes Cubase/Nuendo to crash and send us the generated crash dmp.

ZIP and share the DMP file via Dropbox or a similar service, please.

3

Thanks martin
i will do this on Monday as i need to hit the road for the weekend
i am now in the process of new installation maybe this might work

1 Like
4

Hi
hmmmm?
now running but install did not install the omni vocal (maybe others i must check when i get time later)
i reinstalled the update

5

nope it has not installed any of the “extras” just the main app,
will try again and see what happens

6

got a popup “Yamaha omni vocal 1..0.6 (Beta)
intallation Failed due to an unknown Error.
the installer was succsesfully installed to the specified path.
to launch the installer. please double clicjk the installer file “
??
why always me lol its just my luck ..
oh well

7

works… i think will test and post .

8

Just a silly suggestion but, do you have sufficient space on your installation drive?

I got the “Unknown error …..”. message which turned out to be insufficient space on the C: drive - even though the installation drive is drive N: .

Seems it has to write some files on the C: drive, regardless of which drive you’ve told it to install onto..

Just an idea …. (I’m still trying to get “Writers Room Synths” running )

Good luck :+1: