thank you for your much welcomed advice. I actually have the dongle.It came with the ur 12 . I first tried to do the uppgrade as suggested with no dongle , as you say it doesn’t work. The problem is i am still having problems with the dongle. I realised by searching that i have to enter the dongle number into my account so i got that far, but i am still having problems. I will try just taking everything steinberg off the 2 systems and start again and hopefully that will do it… I really am willing to pay someone to help me. Talk about confused.com !! I am one of those people who need a step by step instruction…no steps missed out. I guess i have been spoiled married to a teacher who has brilliant pedagogical skills! Step by step…not missing one…I have the dreaded feeling i aint gonna get this thing sorted
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