Can not run cubase elements11 on win 10

Hello, I just bought cubase elements 11, after following the procedure, it is impossible to launch cubase, it is the second version that I buy, and I still have the same problem; i am using windows 10.

What happens when you try to launch it? Is there an error message?

it displays a window for a few seconds then nothing, no error message.

What window? The splash screen with the program name?

the cubase le al elements 11 logo as a shortcut on the desktop

What window? Post a screenshot.

Capture d’écran cubase


What happens if you uninstall it, then reinstall using Run as Administrator for the installer?

Also do the same for the Elicenser Center