I am trying to activate Cubase 11 (trial version) on my new MacBook, but every time I get to the ‘enter activation code’ section on the eLicenser Control Centre I get the following message ‘No eLicenser Selectable’, and I can’t go any further.
I am a Cubase user since version 5, and I actually have a physical usb dongle which is registered on my Steinberg account.
Unless I am missing something obvious, do I need to purchase a new license in order to run the trial version of Cubase?
Hi,
Do you activate Cubase Elements or Pro 11 Trial, please?
Pro trial.
But why is your usb e-licenser not showing? Haven’t you connected it? (It would be better to erase those serial numbers when posting sensitive data of your account)
You need the usb e-licenser plugged-in for the demo to work.
Thanks for the advice! I don’t know why my eLicenser isn’t showing, it is plugged in. It isn’t clear that you need a usb dongle in order for the trial to work, just the ‘soft licenser’, is that right?
For Elements, you need a soft license. For Artist I’m not sure, but for Pro you definitely need the usb e-licenser to run the demo.
Hi,
There is no Cubase Artist Trial. There are only Cubase Elements Trial and Cubase Pro Trial. Btw, for Artist, you also need USB-eLicenser.
Can you start your Cubase 5? You shouldn’t be able to start it, without the USB-eLicenser.
Cubase 5 is on my old pc, I am trying to use Cubase 11 on my new MacBook. Do I need the usb licenser in order to use the Cubase 11 trial?
Yes. You need the usb stick.
Hi,
Yes, for Cubase Pro Trial, you need USB-eLicenser. Your can use the one you have already.
Ok thanks for letting me know. The usb licenser doesn’t seem to show up when plugged into my MacBook 
Hi,
Probably it’s very old one (if it’s still the one, you got with Cubase 5). I would recommend to use USB 2 hub, to make sure, you plug it to USB 2 port.
Yes it is an old usb stick, but it still works ok in my old pc. The new MacBook Air M1 only has 2 thunderbolt-3 ports, but I have a genuine Apple usb2 converter which the eLicenser is plugged into. The red light is on the eLicenser, but the MacBook doesn’t recognise it.
Hi,
Is the USB-eLicenser lightening, or flashing?
The red light is on constantly while it is plugged in.
Hi,
OK, then the license detection doesn’t work as expected. I’m afraid you would need a new USB-eLicenser, sorry.
Ok, I thought as much. My new MacBook Air only has thunderbolt 3 ports, so I have a (genuine Apple) usb converter hub, will the usb licenser definitely work with this?
Hi,
I’m using MacBook Pro with Thunderbolt connectors and reductions only. It works with no problem.