Forgot my password as it was auto saved and so I hit reset password but it never sends me the email to reset it.
I’ve checked the spam folder and its no where.
Any idea?
Forgot my password as it was auto saved and so I hit reset password but it never sends me the email to reset it.
I’ve checked the spam folder and its no where.
Any idea?
there is a dozen of us (including myself) asking steinberg to sort this issue.
just search “mysteinberg”. one option is that you create new account and then ask them - ie support to transfer your licences to new account.
i’ve lost my mind already here but lucily i can work as i have elicencer usb key for c5.5, wl 7, arturia,…
and with Cubase PRO 8.5 upgrade sitting on my mbp. i believe will not be able register it as i can not access mysteinberg site so i do not dare to install it not add stuff the this mess.
my elicencer does the regular maintenance task - so it connects to the server but i can not via web page.
and also i just can not find a way where this form or contact mail is listed on mysteinberg.
if you find a solutions please share it.
good luck
mc
I couldn’t be bothered going through all the non-sence so I just started anew. Including my name and e-mail address. Instead of Jack it became badjohn, big deal. At my age 77 who cares.
good luck!
btw. did you find application form, ie a way where to fill in and send support team request to transfer licences to new account?