Can't download Cubase AI 7 or 6


Recently I had purchased a Steinberg UR22 for work, however I cannot download the Cubase AI software that comes with it.
Under the My Steinberg Section, I have input my Download Access Code after registering, but I get the error of the code has already been used. Please help!


Can anyone help or refer to me where I can request for assistance please?


Sent you a PM.

Thank you

Hi, i’ve got the same problem (UR 22) after reinstall my computer I cant find any EXE to install my Cubase AI 7… Does someone can help me plz?