Can't import a video file into Cubase 7?

Cubase
1

Hi,

I’ve recently bought a new windows computer, I’ve transferred everything across and all working well but when i try to import a 18 minute film (MP4 file, 2.01 GB) it says ‘Invalid or not supported file’. Also tried it with a Mov file but still no luck. The film plays fine outside of Cubase though

But when I go to my old Mac the file is imported fine.

Not sure what to do, Is there settings in Cubase that need to be changed? Also, my Cubase is in 64bit.


Thanks,

Ben

2

Could be that your new computer has Windows 10 for the OS? I believe CB7 used the quicktime software for video services and I don’t think Win 10 has quicktime. You may have to upgrade your CB or, if available/allowed, download a version of quicktime to your computer.

Of course, all this is a guess because you did not list your system specs.

Regards :sunglasses:

3

Hi,

Thought I’d mention that updating Cubase to 7.07 solved the problem.


Thanks,
Ben