Can't import mp4 or Mov file, 42' duration, Windows 10

[ClendeningSound]

What platform and version are you on? If Mac, have a look at this post:

Cubase 9.5.10 won't import video

Thanks for the resources Martin, yes that did it! The problem was I was using Max/Jitter to create the videos, which were creating videos with a variable frame rate. Cubase doesn’t support variable frame rates. So I used Handbrake to convert the variable frame rate to a constant frame rate, and… it works! Thanks again.