Can't Install 5.1

When I run the Steinberg Download Assistant, I get the following message, even though I am clearly connected to the Internet. Advice?

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Update the SDA Steinberg Download Assistant. There are several other threads reporting the same. The older version doesn’t connect to their servers anymore.

To be precise: uninstall SDA first, then download and install it from here:

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Thank you. I will follow your helpful directions.

Note that I was able to download and install 5.1 without the Assistant; however, after installing, when I opened Dorico, I got a message that Iconica–whatever that is–was missing and that it is a critical component. I don’t see that in the install folder I downloaded. Dorico seems to be working anyway.

Hi Konrad :slight_smile: If you open SDA (now working) and go to Dorico, you’ll find any component, including Iconica. You can install what you are missing, or, better, install all again!

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When I follow @Alberto_Maria’s link, I land on a page that look like this:

  1. Clicking Steinberg Download Assistant 1.35.0, just takes me back to the same page.
  2. When I go to the Downloads page, Steinberg Download Assistant is not one of the choices in the drop-down.

I am going in circles and still getting the message that Iconica is missing.

What do I need to do?

OK, I think that clicking that link was actually downoading the installer but was not giving me any message that was happening. I ran the installer for the updated download assistant.

When I run Download Assistant, I don’t see anything named “Iconica” to download. So, I guess I am back where I started.

UPDATE: Never mind. You are supposed to know that, even though there is a list of products, you are supposed to know to click the Dorico 5 icon to open another list of products and that is where Iconica is. Either the process is unclear, I am stupid, or some of each.

If I follow my link I get this:


where everything works perfectly!

Anyway you’ll find Iconica and all the rest inside the Dorico space of SDA…

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Thank you. This is resolved now.

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:+1: :bangbang:
(check the thread as solved!)