CAN'T RECORD ANYTHING

Cubase
,
1

My Cubase 9 just started acting very strangely. I have already added my drum parts from SD3 and have recorded about half of my bass parts. I turn on my computer tonight, have made no changes, and now Cubase won’t record. The “Stereo In” channel is showing my signal, but the Audio Channel is not. And if I hit record and try to record, not only does nothing record, but Cubase stops recording and throws up an error message saying is noticed an Audio Dropout. I have looked at everything I know.

Windows 10, beefy machine, never had any problems before. Using UR22 interface. Please help … very frustrating.


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2

Hi,

The dropout is the key. Could you try to check your system by using LatencyMon, please?

3

Thanks Martin, I will download and run it this evening. What am I looking for? And why would a latency issue stop me from recording, and all while my other tracks are playing fine?

Thanks,
Sean

4

Here are my stats from LatencyMon. Any ideas what I can do to fix my problem? I already disabled CPU throttling and I don’t have a WLAN setup. LatencyMon gives a list of drivers by DPC and ASR routines but I am not sure what to do with them. Thanks!

CONCLUSION

Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. Also one or more ISR routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 7:19:12 (h:mm:ss) on all processors.

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SYSTEM INFORMATION

Computer name: SEAN-PC
OS version: Windows 8 , 6.2, build: 9200 (x64)
Hardware: MS-7681, MSI, P67A-GD55 (MS-7681)
CPU: GenuineIntel Intel(R) Core™ i7-2600K CPU @ 3.40GHz
Logical processors: 8
Processor groups: 1
RAM: 16364 MB total

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CPU SPEED

Reported CPU speed: 3392.0 MHz
Measured CPU speed: 2350.0 MHz (approx.)

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

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MEASURED INTERRUPT TO USER PROCESS LATENCIES

The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 2298.665989
Average measured interrupt to process latency (µs): 3.421342

Highest measured interrupt to DPC latency (µs): 2294.138085
Average measured interrupt to DPC latency (µs): 0.801408

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REPORTED ISRs

Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 1042.663620
Driver with highest ISR routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Highest reported total ISR routine time (%): 0.027077
Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in ISRs (%) 0.041305

ISR count (execution time <250 µs): 8153019
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 798
ISR count (execution time 1000-1999 µs): 1
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0

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REPORTED DPCs

DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 1883.936616
Driver with highest DPC routine execution time: ataport.SYS - ATAPI Driver Extension, Microsoft Corporation

Highest reported total DPC routine time (%): 0.031848
Driver with highest DPC total execution time: rspLLL64.sys - Resplendence Latency Monitoring and Auxiliary Kernel Library, Resplendence Software Projects Sp.

Total time spent in DPCs (%) 0.078028

DPC count (execution time <250 µs): 101434587
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 3316
DPC count (execution time 1000-1999 µs): 46
DPC count (execution time 2000-3999 µs): 0
DPC count (execution time >=4000 µs): 0

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REPORTED HARD PAGEFAULTS

Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.


Process with highest pagefault count: none

Total number of hard pagefaults 0
Hard pagefault count of hardest hit process: 0
Highest hard pagefault resolution time (µs): 0.0
Total time spent in hard pagefaults (%): 0.0
Number of processes hit: 0

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PER CPU DATA

CPU 0 Interrupt cycle time (s): 1155.189942
CPU 0 ISR highest execution time (µs): 1042.663620
CPU 0 ISR total execution time (s): 87.030029
CPU 0 ISR count: 8150528
CPU 0 DPC highest execution time (µs): 1883.936616
CPU 0 DPC total execution time (s): 144.424647
CPU 0 DPC count: 98822109

CPU 1 Interrupt cycle time (s): 1338.273669
CPU 1 ISR highest execution time (µs): 369.419222
CPU 1 ISR total execution time (s): 0.047606
CPU 1 ISR count: 3245
CPU 1 DPC highest execution time (µs): 1558.061026
CPU 1 DPC total execution time (s): 2.520371
CPU 1 DPC count: 325908

CPU 2 Interrupt cycle time (s): 914.583157
CPU 2 ISR highest execution time (µs): 9.328420
CPU 2 ISR total execution time (s): 0.000313
CPU 2 ISR count: 45
CPU 2 DPC highest execution time (µs): 1522.171580
CPU 2 DPC total execution time (s): 5.747348
CPU 2 DPC count: 708091

CPU 3 Interrupt cycle time (s): 1705.963411
CPU 3 ISR highest execution time (µs): 0.0
CPU 3 ISR total execution time (s): 0.0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 1522.352005
CPU 3 DPC total execution time (s): 0.876014
CPU 3 DPC count: 142940

CPU 4 Interrupt cycle time (s): 810.561604
CPU 4 ISR highest execution time (µs): 0.0
CPU 4 ISR total execution time (s): 0.0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 1603.041863
CPU 4 DPC total execution time (s): 4.973111
CPU 4 DPC count: 626318

CPU 5 Interrupt cycle time (s): 1613.827698
CPU 5 ISR highest execution time (µs): 0.0
CPU 5 ISR total execution time (s): 0.0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 1599.834316
CPU 5 DPC total execution time (s): 0.544138
CPU 5 DPC count: 96830

CPU 6 Interrupt cycle time (s): 762.594380
CPU 6 ISR highest execution time (µs): 0.0
CPU 6 ISR total execution time (s): 0.0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 1552.578125
CPU 6 DPC total execution time (s): 4.672755
CPU 6 DPC count: 584235

CPU 7 Interrupt cycle time (s): 1628.268984
CPU 7 ISR highest execution time (µs): 0.0
CPU 7 ISR total execution time (s): 0.0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 1555.419811
CPU 7 DPC total execution time (s): 0.738714
CPU 7 DPC count: 131518

5

I also tried to record some more last night, when trying to record bass it drops out almost immediately and gives me the error message. I can record some with Halion but get pops and drop outs frequently, but no crashes, and no error messages. With my bass my Stereo In shows a strong signal, but no signal is showing on my actual track or on Stereo Out. Please help. Again, none of this was happening last week and I have changed nothing.

Last night I tried stopping all unnecessary back ground processes and updating my driver for the UR-22, still nothing better. :frowning:

Thanks/Sean

6

What graphic card so you use?

Any silent Windows update?

7

Nvidia GeForce GTX 960.

8

No Windows Updates, I turned off auto updates last December after a 2 day update almost fried my machine.

9

OK, now I got the pops and cracks to start by removing all the effects on my existing bass tracks … and now when I try to record I just get a straight line, no recording. I can still hear my bass playing through my UR22 in my phones, and there is a signal in the Stereo Input, but no signal in my channel or in the Stereo Output. :frowning:

PLease help!

10

Here is a screen shot … you can see my signal in the Stereo In channel, and nothing in my Audio 01 channel, and nothing recording in my timeline.

11

How do you post a screen capture on this forum?? LOL

12

Thanks Martin, I figured it out.

13

Great! What was it?