I recorded a bass player with VST Connect Pro, the session worked fine and I have the performer stereo track in Cubase.
The troubled started when I wanted to transfer the HD files. The transfer stopped with the 3rd file. Starting the transfer again, transferred the 3rd file but then hang and did not continue to transfer the missing files.
To solve this we exchanged the files via a cloud service as suggested in the manual. After the import I got the error dialog that files are missing or corrupt. The imported files sounded like sent through a little distortion or pure noise (while the painted waveform looks totally fine). I checked the source files and there are definitively no files missing and the files all play nicely when dragged into Cubase.
So, I am stuck here. I aligned the files manually in one song with only a few files but this is a time consuming task I do not want to repeat. I guess I do not have to point out that this is very dissapointing for a software with a “Pro” in the title.
Both performer and connect pro use the latest releases. Cubase is also the latest release and running on Windows 10 with latest patches. The performer ran on a Macos (I guess Catalina but not 100% sure). Could this be an issue with different OS?
The project uses 48kHz/24bit. Is the recorded performer track of the same quality as the HD file (both show 48kHz/24bit in the file dialog)?
Any hints or ideas?