I bought my UR824 less than a month ago, and since then I worked and my computer couple of hours to find out how to make it work. I have never been able to yet. I am just not able to get Cubase, or to activate my codes. It just won’t work. I tried many things and did the whole tour of everything the support as to offer but nothing seems to fit my problem. I dowloaded the latest version of the e-licenser, I enter in my activation codes, I see that the software recognizes the Basic FX Suites after I enter the code but after when I click on ‘‘continue’’, it just disapears and I get no options at all to downnload it.
If someone could explain what I’m doing wrong or what I should do I would really appreciate it. I can’t wait to record, and I don’t understand why it doesn’t since I do just as the instructions.