Connecting HX Stomp With Cubase elements 13

Hello, I have had a nightmare trying to get my guitar to record in cubase when using the HX Stomp as an audio interface. I am pretty sure that I have it all set up correctly however when I press record there is very minimal frequency getting picked up and upon actual recording the sound is so quiet almost impossible to hear, and what you can hear is very crackly and distorted?

can anyone help ?!

  • im using a MacBook Air 2020

Hi and welcome to the forum,

Make sure Cubase has enabled Mic in the System Preferences, please.
Open macOS System Preferences > Security & Privacy > Privacy > Microphone. Enable Cubase here.