Crash deleted .bak files

MattiasNYC · June 27, 2022, 6:50am

Just had a weird crash of Nuendo with the dialog box that I couldn’t do something and it was unresponsive. Save-as and Save both failed. When using “Save” it said it would write a new project file and leave the original intact.

In the folder with the project I could see the original .npr from 11:47PM, and I could see the latest .bak files, several created at around 02:40AM.

Once I quit Nuendo all those .bak files got deleted!

Has anyone seen this before? It seems like a very, very strange behavior if Nuendo decides to delete the backup files after a crash. Surely that shouldn’t be an automatic function in any situation.

MattiasNYC · June 27, 2022, 6:51am

Stayed up an extra 2 hrs 30 minutes for no reason…

steve · June 27, 2022, 11:53am

Definitely not… No crash log too? Do you remember what the dialog box referred to? (if there’s a hint there)

hendrix97 · June 27, 2022, 12:37pm

had something similar a couple of years back. Had a Project get corrucpted somehow and when quitting Nuendo asked me if I wanted to save. I saw those bak files and thought “nah… gonna open one of the bak files and work on those.” Afte quitting without saving all bak files until the last save got deleted. Looks like this is by design.
Maybe this is something similar and Nuendo did not get the flag right, that the original project should be saved.

MattiasNYC · June 27, 2022, 12:52pm

Where do I find it?

The dialog box that came up first was the one saying something along the lines of a serious error having occurred and that you should save/rename and restart. But then on save and save-as I got new dialog boxes saying in one case that save wasn’t possible because the project was corrupt and that instead there would be an automatic save-as and the original would be left intact - that didn’t work and it led to the same box that I would get if I used save-as directly which said something like it just couldn’t do it because the project was corrupt.

Now I know to copy/past the .bak files into a separate folder for additional backing up I guess. I’m still fuming over this. I expected to lose whatever time is between each .bak creation, not hours, not hours I should have been sleeping.

steve · June 27, 2022, 1:05pm

%userprofile%\Documents\Steinberg\CrashDumps

MattiasNYC · June 27, 2022, 1:35pm

Thank you.

Nuendo 12.0.20.263 64bit 2022.6.27 2.40.30.866-freezedump.dmp (1.6 MB)
Nuendo 12.0.20.263 64bit 2022.6.27 2.38.09.615.dmp (1.6 MB)

steve · June 27, 2022, 1:44pm

Doesn’t reveal much, unfortunately. Here’s the output from WinDbg anyway.

2022.6.27 2.40.30.866-freezedump (1).dmp

Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\me\Downloads\Nuendo 12.0.20.263 64bit 2022.6.27 2.40.30.866-freezedump (1).dmp]
User Mini Dump File: Only registers, stack and portions of memory are available


************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Version 22000 MP (24 procs) Free x64
Product: WinNt, suite: SingleUserTS
Edition build lab: 22000.1.amd64fre.co_release.210604-1628
Machine Name:
Debug session time: Mon Jun 27 01:40:31.000 2022 (UTC - 5:00)
System Uptime: 5 days 18:58:41.009
Process Uptime: 0 days 16:23:50.000
.........................................................
For analysis of this file, run !analyze -v
ntdll!NtWaitForSingleObject+0x14:
00007fff`444e3f34 c3              ret
0:000> !analyze -v
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************

*** WARNING: Unable to verify timestamp for atidxx64.dll
*** WARNING: Unable to verify timestamp for license-engine-access.dll
*** WARNING: Unable to verify timestamp for amdihk64.dll
*** WARNING: Unable to verify checksum for reconform.dll
*** WARNING: Unable to verify timestamp for MOTUProAudioASIO.dll
*** WARNING: Unable to verify timestamp for EuCon2.dll
*** WARNING: Unable to verify timestamp for Insight 2.vst3
*** WARNING: Unable to verify timestamp for WrapPersist64.dll
*** WARNING: Unable to verify timestamp for Stratus.vst3
*** WARNING: Unable to verify timestamp for Symphony.vst3
*** WARNING: Unable to verify timestamp for RX 7 De-reverb.vst3
*** WARNING: Unable to verify timestamp for RX 7 Voice De-noise.vst3
*** WARNING: Unable to verify timestamp for iZRX9Monitor.dll
*** WARNING: Unable to verify timestamp for atiumd64.dll
*** WARNING: Unable to verify timestamp for msmpeg2vdec.dll
*** WARNING: Unable to verify timestamp for DeVerberate3.vst3

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 8406

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 19143

    Key  : Analysis.Init.CPU.mSec
    Value: 171

    Key  : Analysis.Init.Elapsed.mSec
    Value: 2439

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 334

    Key  : Timeline.OS.Boot.DeltaSec
    Value: 500321

    Key  : Timeline.Process.Start.DeltaSec
    Value: 59030

    Key  : WER.OS.Branch
    Value: co_release

    Key  : WER.OS.Timestamp
    Value: 2021-06-04T16:28:00Z

    Key  : WER.OS.Version
    Value: 10.0.22000.1

    Key  : WER.Process.Version
    Value: 12.0.20.263


FILE_IN_CAB:  Nuendo 12.0.20.263 64bit 2022.6.27 2.40.30.866-freezedump (1).dmp

NTGLOBALFLAG:  0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

EXCEPTION_RECORD:  (.exr -1)
ExceptionAddress: 0000000000000000
   ExceptionCode: 80000003 (Break instruction exception)
  ExceptionFlags: 00000000
NumberParameters: 0

FAULTING_THREAD:  00002c74

PROCESS_NAME:  Nuendo12.exe

ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION}  Breakpoint  A breakpoint has been reached.

EXCEPTION_CODE_STR:  80000003

STACK_TEXT:  
00000000`0014e6a8 00007fff`41a82a0e     : 00000000`0014e758 00000000`00000000 00000000`00000246 00000001`43ee385a : ntdll!NtWaitForSingleObject+0x14
00000000`0014e6b0 00000001`431d81a0     : 00000000`0fb60b60 00000001`af995e00 00000000`00000000 00000000`000097cc : KERNELBASE!WaitForSingleObjectEx+0x8e
00000000`0014e750 00000001`42d62972     : 00000000`00000001 00000001`42d608b4 00000000`0dab4d20 00000000`117e4148 : Nuendo12+0x31d81a0
00000000`0014e780 00000001`42d6043d     : 00000000`00000000 00000001`431d802e 00000000`117e46f8 00000000`00000000 : Nuendo12+0x2d62972
00000000`0014e7b0 00000001`42d60827     : 00000000`117e4148 00000000`0dab4d20 00000001`42d608b4 00000000`0dab4d20 : Nuendo12+0x2d6043d
00000000`0014e7f0 00000001`42d6074d     : 00000000`0dab4d20 00000000`0014e908 00000000`113904c0 00000000`117e4148 : Nuendo12+0x2d60827
00000000`0014e820 00000001`42d0ebc9     : 00000000`1119a110 00000000`00000000 00000000`00000000 00000000`00000000 : Nuendo12+0x2d6074d
00000000`0014e860 00000001`42d119d9     : 00000000`03846f7a 00000000`00000000 ffffffff`ffffd8f0 00000000`2d0a41e0 : Nuendo12+0x2d0ebc9
00000000`0014e890 00000001`42c17e57     : 00000000`113904a8 00000000`0dab0000 00000000`0fc8c6b0 00000000`0ffa84e0 : Nuendo12+0x2d119d9
00000000`0014e930 00000001`42a3780e     : 00000000`004d03c0 00000000`0e236600 00000000`00000001 00000000`0014e900 : Nuendo12+0x2c17e57
00000000`0014e960 00000001`41f94dcd     : 00000000`026f18b0 00000000`00000000 00000002`a0fa0080 00000000`026f18b0 : Nuendo12+0x2a3780e
00000000`0014e9e0 00000001`42577e7c     : 00000000`026f18b1 00000000`23027e90 00000000`026f18b0 00000000`0014ea50 : Nuendo12+0x1f94dcd
00000000`0014ea50 00000001`4257fdf4     : 00000000`23027e90 00000000`004d8960 00000000`00000001 00000000`495ebfb0 : Nuendo12+0x2577e7c
00000000`0014ea90 00000001`431c62d4     : 00000001`afab1270 00000001`e105e4d0 00000001`afab1270 00000000`026e1270 : Nuendo12+0x257fdf4
00000000`0014eac0 00000001`4258acd7     : 00000001`afab1270 00000000`647d5770 00000000`00000000 00000000`495ebfb0 : Nuendo12+0x31c62d4
00000000`0014eaf0 00000001`425a47d4     : 00000001`afab1270 00000002`2be37e60 00000000`495ebfc8 00000000`00000001 : Nuendo12+0x258acd7
00000000`0014eb60 00000001`431c62d4     : 00000001`cfac32d0 00000000`00000000 00000000`00000000 00007fff`4193218b : Nuendo12+0x25a47d4
00000000`0014eb90 00000001`439c223f     : 00000001`cfac32d0 00000000`00000000 00000000`0014ec10 00000001`439c97d1 : Nuendo12+0x31c62d4
00000000`0014ebc0 00000001`43c601f2     : 00000001`c8957a10 00000001`c89578a0 00000000`00000000 00000001`431c62d4 : Nuendo12+0x39c223f
00000000`0014ebf0 00000001`425a46a9     : 00000001`c89578a0 00000000`38dc7020 00000000`00000001 00000000`00000000 : Nuendo12+0x3c601f2
00000000`0014ec70 00000001`431c62d4     : 00000001`c89578a0 00000001`c9a45860 00000000`0014ec68 00000000`004d8960 : Nuendo12+0x25a46a9
00000000`0014eca0 00000001`43be45ba     : 00000001`c9a45860 00000001`c9a45860 00000001`00000001 00000000`00540000 : Nuendo12+0x31c62d4
00000000`0014ecd0 00000001`415e0b24     : 00000001`c9a45860 00000000`0014ed28 00000001`cfc81978 00000000`00000001 : Nuendo12+0x3be45ba
00000000`0014ed00 00000001`431c62d4     : 00000001`cfe2f1b0 00000001`cfe7bc08 00000000`0014edb0 00000000`0014ed88 : Nuendo12+0x15e0b24
00000000`0014ed30 00000001`43b7e41f     : 00000001`cfe2f1b0 00000001`c9a45860 00000000`0014ede0 00000000`00000000 : Nuendo12+0x31c62d4
00000000`0014ed60 00000001`415d01d4     : 00000001`cfe2f1b0 00000000`00000001 00000000`00000001 00000001`9eec0b30 : Nuendo12+0x3b7e41f
00000000`0014ee00 00000001`431c62d4     : 00000000`00000000 00000000`0014f0c0 00000001`9eec0b30 00000001`9f19eb20 : Nuendo12+0x15d01d4
00000000`0014ee30 00000001`43b8fe3c     : 00000000`00000000 00000002`31c6b010 00000000`00000000 00000001`cfe2f1b0 : Nuendo12+0x31c62d4
00000000`0014ee60 00000001`43b8fdf5     : 00000001`cfe2f1b0 00000001`a0fc8410 00000000`026c3e90 ffffffff`ffffffff : Nuendo12+0x3b8fe3c
00000000`0014eee0 00000001`43c2f859     : 00000000`026c3e90 ffffffff`ffffffff 00000001`00000000 00000000`00000000 : Nuendo12+0x3b8fdf5
00000000`0014ef60 00000001`43b70581     : 00000000`026c3cf0 00000000`0014f330 00000000`0014f330 00000000`00000020 : Nuendo12+0x3c2f859
00000000`0014ef90 00000001`43cec461     : 00000002`0942cb90 ffffffff`ffffffff 00000000`00000000 00000000`00543f00 : Nuendo12+0x3b70581
00000000`0014efc0 00000001`425bba9c     : 00000002`0942cb90 00000000`0014f330 00000002`0942cb30 00000001`41688ea1 : Nuendo12+0x3cec461
00000000`0014f160 00000001`43be212c     : 00000003`2568a310 00000000`0014f330 00000000`00000000 00000000`00000000 : Nuendo12+0x25bba9c
00000000`0014f2d0 00000001`43c2cc38     : 00000002`0942cb30 00000000`113c9b60 00000003`2568a310 00000000`00000000 : Nuendo12+0x3be212c
00000000`0014f310 00000001`43be23fd     : 00000000`00000040 00000000`00000000 00000000`113c9b60 00000002`0942cbc0 : Nuendo12+0x3c2cc38
00000000`0014f380 00000001`43ca038a     : 00000000`00000000 00000002`0942cb30 00000000`000000c4 00000000`0000000f : Nuendo12+0x3be23fd
00000000`0014f400 00000001`43b9c8e0     : 00000000`1190edc0 00000000`1190edc0 00000000`000000c4 00000000`0000000f : Nuendo12+0x3ca038a
00000000`0014f430 00000001`43b9fde0     : 00000000`00000000 00000000`000000c4 00000000`0000000f 00000000`00000111 : Nuendo12+0x3b9c8e0
00000000`0014f4a0 00000001`43e71d64     : 00000000`00000001 00000000`0014fe49 00000000`000000c4 00000043`1dd1b9e3 : Nuendo12+0x3b9fde0
00000000`0014f520 00000001`4414c592     : 00000000`0014fad0 00000000`00000000 00000000`026dbf98 00000000`00000000 : Nuendo12+0x3e71d64
00000000`0014fa40 00000001`43e647ce     : 80000022`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Nuendo12+0x414c592
00000000`0014fa70 00000001`43e722b1     : 00000000`00000001 00000000`00000111 00000000`002dd000 00000000`00000000 : Nuendo12+0x3e647ce
00000000`0014faa0 00007fff`43581c4c     : 00000000`00000001 00000000`00000001 00000000`00000001 00000000`00000000 : Nuendo12+0x3e722b1
00000000`0014fb20 00007fff`43580ea6     : 00007fff`444e3d60 00000001`43e721e0 00000000`00030b16 00000000`00000111 : user32!UserCallWinProcCheckWow+0x33c
00000000`0014fc90 00000001`43ba4123     : 00000001`43e721e0 00000000`004eb820 00000000`004d8960 00000000`004d8960 : user32!DispatchMessageWorker+0x2a6
00000000`0014fd10 00000001`43df814d     : 00000000`026c3cf0 00000000`0014fd40 00000003`2a29cae0 00000000`004eb7f0 : Nuendo12+0x3ba4123
00000000`0014fd40 00000001`43df7f49     : 00000000`3a810000 00000000`004eb6e0 00000000`00000000 00000000`00000007 : Nuendo12+0x3df814d
00000000`0014fd70 00000001`43b704da     : 00000000`00000001 00000000`004d8960 00000000`004d8960 00000000`00000000 : Nuendo12+0x3df7f49
00000000`0014fda0 00000001`431b8f66     : 00000000`004d8960 00000000`00000000 00000000`004c31e0 00000000`004d8bb8 : Nuendo12+0x3b704da
00000000`0014fde0 00000001`431b99e6     : 00000000`004d8960 00000000`0014feb0 00000001`40000000 00000000`00000000 : Nuendo12+0x31b8f66
00000000`0014feb0 00000001`43fe5f96     : 00000000`00000001 00000001`43fe6075 00000000`00000000 00000000`00000000 : Nuendo12+0x31b99e6
00000000`0014fef0 00007fff`426254e0     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Nuendo12+0x3fe5f96
00000000`0014ff30 00007fff`4444485b     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x10
00000000`0014ff60 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x2b


STACK_COMMAND:  ~0s; .ecxr ; kb

SYMBOL_NAME:  nuendo12+31d81a0

MODULE_NAME: Nuendo12

IMAGE_NAME:  Nuendo12.exe

FAILURE_BUCKET_ID:  BREAKPOINT_80000003_Nuendo12.exe!Unknown

OS_VERSION:  10.0.22000.1

BUILDLAB_STR:  co_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

IMAGE_VERSION:  12.0.20.263

FAILURE_ID_HASH:  {81588763-2159-e220-2e31-e89886e13cae}

Followup:     MachineOwner
---------

2022.6.27 2.38.09.615.dmp

Microsoft (R) Windows Debugger Version 10.0.25136.1001 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\me\Downloads\Nuendo 12.0.20.263 64bit 2022.6.27 2.38.09.615.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available


************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Version 22000 MP (24 procs) Free x64
Product: WinNt, suite: SingleUserTS
Edition build lab: 22000.1.amd64fre.co_release.210604-1628
Machine Name:
Debug session time: Mon Jun 27 01:38:13.000 2022 (UTC - 5:00)
System Uptime: 5 days 18:56:23.063
Process Uptime: 0 days 16:21:32.000
.......................................................
This dump file has a breakpoint exception stored in it.
The stored exception information can be accessed via .ecxr.
For analysis of this file, run !analyze -v
ntdll!NtGetContextThread+0x14: 00007fff 444e5d84 c3              ret
0:000> !analyze -v
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************

*** WARNING: Unable to verify timestamp for atidxx64.dll
*** WARNING: Unable to verify timestamp for license-engine-access.dll
*** WARNING: Unable to verify timestamp for amdihk64.dll
*** WARNING: Unable to verify checksum for reconform.dll
*** WARNING: Unable to verify timestamp for MOTUProAudioASIO.dll
*** WARNING: Unable to verify timestamp for EuCon2.dll
*** WARNING: Unable to verify timestamp for Insight 2.vst3
*** WARNING: Unable to verify timestamp for WrapPersist64.dll
*** WARNING: Unable to verify timestamp for Stratus.vst3
*** WARNING: Unable to verify timestamp for Symphony.vst3
*** WARNING: Unable to verify timestamp for RX 7 De-reverb.vst3
*** WARNING: Unable to verify timestamp for RX 7 Voice De-noise.vst3
*** WARNING: Unable to verify timestamp for iZRX9Monitor.dll
*** WARNING: Unable to verify timestamp for atiumd64.dll
*** WARNING: Unable to verify timestamp for msmpeg2vdec.dll
*** WARNING: Unable to verify timestamp for DeVerberate3.vst3
*** WARNING: Unable to verify timestamp for RX 7 Mouth De-click.dll

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 6250

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 20757

    Key  : Analysis.Init.CPU.mSec
    Value: 202

    Key  : Analysis.Init.Elapsed.mSec
    Value: 2756

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 322

    Key  : Timeline.OS.Boot.DeltaSec
    Value: 500183

    Key  : Timeline.Process.Start.DeltaSec
    Value: 58892

    Key  : WER.OS.Branch
    Value: co_release

    Key  : WER.OS.Timestamp
    Value: 2021-06-04T16:28:00Z

    Key  : WER.OS.Version
    Value: 10.0.22000.1

    Key  : WER.Process.Version
    Value: 12.0.20.263


FILE_IN_CAB:  Nuendo 12.0.20.263 64bit 2022.6.27 2.38.09.615.dmp

CONTEXT:  (.ecxr)
rax=0000000000000001 rbx=000000009a755d50 rcx=0000000000440000
rdx=0000000000440000 rsi=00000002a9b99580 rdi=00000002a9b99580
rip=00007fff41b390d2 rsp=000000000014f418 rbp=000000000014f701
 r8=0000000000543240  r9=0000000000000001 r10=0000000000540000
r11=000000000014f3e0 r12=00000000004d8960 r13=0000000144d4fe00
r14=0000000000000001 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00000206
KERNELBASE!wil::details::DebugBreak+0x2:
00007fff`41b390d2 cc              int     3
Resetting default scope

EXCEPTION_RECORD:  (.exr -1)
ExceptionAddress: 00007fff41b390d2 (KERNELBASE!wil::details::DebugBreak+0x0000000000000002)
   ExceptionCode: 80000003 (Break instruction exception)
  ExceptionFlags: 00000000
NumberParameters: 1
   Parameter[0]: 0000000000000000

PROCESS_NAME:  Nuendo12.exe

ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION}  Breakpoint  A breakpoint has been reached.

EXCEPTION_CODE_STR:  80000003

EXCEPTION_PARAMETER1:  0000000000000000

STACK_TEXT:  
00000000`0014f418 00007fff`0e616bf4     : 00000000`00000000 00000000`00000038 00000003`2f3c48e0 00000001`41f338dc : KERNELBASE!wil::details::DebugBreak+0x2
00000000`0014f420 00000001`41f07b1f     : 00000003`2c848c50 00000000`00000000 00000000`00000000 00000000`00000000 : VCRUNTIME140!_purecall+0x14
00000000`0014f450 00000001`41f33241     : 00000000`00000001 00000002`a9b99580 00000003`2c848c50 00000000`0014f701 : Nuendo12+0x1f07b1f
00000000`0014f480 00000001`41ee9312     : 00000003`2f3c48e0 00000002`38a29ea0 00000003`2c848c50 00000000`00000002 : Nuendo12+0x1f33241
00000000`0014f4b0 00000001`41ee8a4a     : 00000003`2f3c48e0 00000002`38a29ea0 00000000`00000000 00000000`00000001 : Nuendo12+0x1ee9312
00000000`0014f4e0 00000001`43c2d890     : 00000000`0014f600 00000000`004d8960 00000000`00000001 00000000`c3a74c10 : Nuendo12+0x1ee8a4a
00000000`0014f540 00000001`41ee7160     : 00000000`00000001 00000002`38a29ea0 00000001`41bb76e0 00000000`0014f578 : Nuendo12+0x3c2d890
00000000`0014f570 00000001`43c2d03b     : 00000000`0014f5a0 ffffffff`ffffffff 00000001`44e9d398 00000001`41bb7750 : Nuendo12+0x1ee7160
00000000`0014f5f0 00000001`43e68b0b     : 00000000`c3a755c0 00000000`0014f760 00000000`3cd30d80 00000000`0014f9d0 : Nuendo12+0x3c2d03b
00000000`0014f620 00000001`43cec82c     : 00000001`afd29ea0 ffffffff`ffffffff 00000000`00000000 00000001`44d4fe98 : Nuendo12+0x3e68b0b
00000000`0014f660 00000001`425bd293     : 00000001`afd29ea0 00000000`0014f9d0 00000001`afd29e40 00000001`44e97690 : Nuendo12+0x3cec82c
00000000`0014f800 00000001`43be212c     : 00000003`2a630b30 00000000`0014f9d0 00000000`00000000 00000000`00000000 : Nuendo12+0x25bd293
00000000`0014f970 00000001`43c2cc38     : 00000001`afd29e40 00000000`113cb140 00000003`2a630b30 00000000`00000000 : Nuendo12+0x3be212c
00000000`0014f9b0 00000001`43be23fd     : 00000000`00000040 00000000`00000040 00000000`113cb140 00000001`afd29ed0 : Nuendo12+0x3c2cc38
00000000`0014fa20 00000001`43bde05b     : 00000000`113cb140 00000001`afd29e40 00000000`286a00e0 00000000`00aa0000 : Nuendo12+0x3be23fd
00000000`0014faa0 00000001`43ba4c56     : 00000001`44143120 00000000`0014fba9 00000000`00000100 00000000`004eb601 : Nuendo12+0x3bde05b
00000000`0014fb50 00000001`43ba4344     : 00000000`00010bc8 00000000`004c3030 00000000`004eb820 00000000`004d8960 : Nuendo12+0x3ba4c56
00000000`0014fc10 00000001`43ba40e7     : 00000000`00000000 00000000`0014fd10 00000003`2a630bf0 00000000`004d8960 : Nuendo12+0x3ba4344
00000000`0014fd10 00000001`43df814d     : 00000000`026c3cf0 00000000`0014fd40 00000003`2a630db0 00000000`004eb7f0 : Nuendo12+0x3ba40e7
00000000`0014fd40 00000001`43df7f49     : 00000000`3a810000 00000000`004eb6e0 00000000`00000000 00000000`00000007 : Nuendo12+0x3df814d
00000000`0014fd70 00000001`43b704da     : 00000000`00000001 00000000`004d8960 00000000`004d8960 00000000`00000000 : Nuendo12+0x3df7f49
00000000`0014fda0 00000001`431b8f66     : 00000000`004d8960 00000000`00000000 00000000`004c31e0 00000000`004d8bb8 : Nuendo12+0x3b704da
00000000`0014fde0 00000001`431b99e6     : 00000000`004d8960 00000000`0014feb0 00000001`40000000 00000000`00000000 : Nuendo12+0x31b8f66
00000000`0014feb0 00000001`43fe5f96     : 00000000`00000001 00000001`43fe6075 00000000`00000000 00000000`00000000 : Nuendo12+0x31b99e6
00000000`0014fef0 00007fff`426254e0     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Nuendo12+0x3fe5f96
00000000`0014ff30 00007fff`4444485b     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x10
00000000`0014ff60 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x2b


STACK_COMMAND:  ~0s; .ecxr ; kb

SYMBOL_NAME:  nuendo12+1f07b1f

MODULE_NAME: Nuendo12

IMAGE_NAME:  Nuendo12.exe

FAILURE_BUCKET_ID:  BREAKPOINT_80000003_Nuendo12.exe!Unknown

OS_VERSION:  10.0.22000.1

BUILDLAB_STR:  co_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

IMAGE_VERSION:  12.0.20.263

FAILURE_ID_HASH:  {81588763-2159-e220-2e31-e89886e13cae}

Followup:     MachineOwner

MattiasNYC · June 28, 2022, 3:31am

I just got the error again and am now capturing this as it crashes.

First dialog box:

Nuendo 12.0.20.263 64bit 2022.6.27 23.16.25.209.dmp (1.8 MB)

After clicking “ok” in the first dialog box this is the next one:

This was a different project from last night btw. And the project folder didn’t end up with files that were subsequently deleted… rebooting…

Mixers_Sound · April 27, 2024, 10:06pm

Had this happen on Nuendo 13. Was going back and forth with some BU files for comparisons and I had a crash (caused by funky ARA) and a string of BU files are gone! What kind of garbage programming would wipe out the BU files, files not associated with an open document, in a crash. The very reason for the existence of a BU file is protection in a crash. Unbelievable!

MattiasNYC · December 19, 2024, 7:29pm

BUMP!!!

Just lost a god damn hour’s worth of work.

.BAK files got deleted by Nuendo once the program crashed. I literally looked at the finder to make sure the files were there, I couldn’t save, I closed the project, Nuendo crashed and deleted the .BAK files along with the project files.

WTF?

Can we at least have someone at Steinberg acknowledge that they’re looking at this?

emotive · December 22, 2024, 6:40am

I have had that error in the past.

My solution was to copy everything on the project page and paste it into a new project, but I have since stated using Import Tracks from Project instead and that works for most things.

Copying data from the project page and then activating a new project and pasting the data into that can be time consuming but if you can open a project, then nothing needs to be lost in terms of data.

MattiasNYC · December 22, 2024, 7:31am

Unfortunately I can’t copy what I need from a project into another. The way I work is that I make regular save-as versions as I go.

In this case just imagine that I’m just working and all is well and I’m on saved version 6 and I get this error. “version 6.bak” is visible in the finder. I try to save the project and it fails. I try to save-as and it fails. I then decide to close and as it closes “version 6.bak” is deleted, in this case along with the “version 6.npr” file.

All earlier versions that are still on the drive work fine. The problem is files were deleted, not that they were unreadable.

It just seems like it would be a bug that files can be written onto the drive and then deleted, especially a “.bak” file.

emotive · December 22, 2024, 9:13am

The corrupted project dialog, only appeared for me when I was using a later version of Nuendo, on a project that was saved in a earlier version so my only option was to move the data from those old projects to new project files.

Also, this dialog only started appearing for me, just before the file size limit for projects became an issue, in both DAW programs so I fixed my projects even before the hotfix was issued.

Hope that helps.