Crashing with Kontakt

Cubase
1

Cubase crasches whith some of the Kontakt Instruments. It creats a dump-file:
STACK_COMMAND: ~0s; .ecxr ; kb

SYMBOL_NAME: Kontakt_8+6d1401

MODULE_NAME: Kontakt_8

IMAGE_NAME: Kontakt 8.vst3

FAILURE_BUCKET_ID: INVALID_POINTER_WRITE_c0000005_Kontakt_8.vst3!Unknown

OS_VERSION: 10.0.22000.1

BUILDLAB_STR: co_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

IMAGE_VERSION: 8.4.1.0

FAILURE_ID_HASH: {64443239-4f8d-b80b-7333-f594073ff0b1}

Followup: MachineOwner

Anyone knows anything obout this behavior in Cubase.

2

Hi,

please make sure that you have installed both the latest Kontakt 8 version AND the latest Cubase version 14.0.30. Assuming you are on C14 - are you?

3

Yes! I have the latest versions on both Cubase Pro 14.0. 30 and Kontakt 8 which I downloaded last week.

Skickat från Outlook för iOS

4

Hi,

Attach the source *dmp file, please.

5

Attaching the dump-file…
Cubase 10.5.20.179 64bit 2020.6.22 15.46.21.319.dmp (844.5 KB)

6

Hi,

This is Cubase 10.5 dmp file, not Cubase 14.

7

Sorry! Took the wrong file…

Cubase 14.0.30 64bit2025.6.13 10.57.12.565.dmp (1.7 MB)

9

Hi,

The crash is in:
Kontakt_8+0x3c5f6f1

10

Please kontakt Native Instruments and send them this crash report file.
Only they can look up where and possibly why the crash happened.

11

I see what you did there.

12

I have contacted Native Instrument and started a support-case there. I’ll be back when I know more if you want to know… Thank you for your time…for now…