Cubase 10.0.50 keeps crashing

Cubase
1

This issue started all of a sudden when I’m recording 2+ min long guitar track. Is it my computer or Cubase? Or both?

2

Cubase 10.0.50.301 64bit 2021.8.9 13.59.49.941.dmp (654.9 KB)
Cubase 10.0.50.301 64bit 2021.8.9 13.59.50.259.dmp (841.3 KB)

It’s now happening when I play back the tracks I recorded

3

Hi and welcome on the forum,

Could you try in the Cubase Safe Start Mode [Disable preferences], please?

4

Hi Martin,

Thank you for your reply! I just tried running it in the Cubase Safe Start Mode and it crashed again…it says “Recording Error: audio dropout detected” and I can’t even close Cubase. Here are the two most recent dmp files

Cubase 10.0.50.301 64bit 2021.8.9 18.35.47.135.dmp (998.9 KB)
Cubase 10.0.50.301 64bit 2021.8.9 18.35.48.974.dmp (1.1 MB)

5

Hi,
Could you try to increase your Audio Device Buffer Size, please?

6

Hi Martin,

I tried increasing my Audio Device Buffer Size, and still had no luck. Is there anything else I can try? The dmp files that were generated are empty this time…

7

Hi,

All the crashes are in Groove Agent SE. Please, make sure, you have the latest update installed. You can also try to remove Groove Agent SE preferences, by deleting it’s folder:
Win: %appData% Steinberg/Groove Agent SE_64