Do you have any freeze dump file from an older Cubase version by any chance, please? The one you shared points to a known Cubase 12 bug. But this bug wasn’t present in Cubase 10 and 11. So there might be 2 different issues.
I have the same problem. As a temporary workaround, try disabling your extra monitor, launch cubase and start your session (open project). Then, only then, re-enable your monitor). Worked for me. Projects were also crashing when a video track was in.
Now I have freezes too, but it’s random when I open or move plugins from a display to another. Can’t wait for the next update.
Versions 10, 10.5 and 11 are not generating any crash dump.
Video specs are: H.264 - 25 fps - 103685 frames - 1920 x 1080 pixels
The issue seems to be restricted to the secondary monitor.
If I keep the video window within the main monitor, and go wild F8 F8 F8 F8 F8… it doesn´t freeze. On the secondary, it does.
If I open (F8) the video in the primary monitor and drag it to the secondary, it runs alright as long as I dont close the video there. I must bring it back to the main monitor and close it.
As I mention in my latter post, fullfacile´s trick is in fact a way around it.
Generate a DMP file and share it via Dropbox or similar service, please.
Use Microsoft ProcDump utility to generate a DMP file, please.
Please download ProcDump64 from Microsoft (~650kB) and extract the archive to a local folder on your harddisk.
Run Command Prompt (cmd) as administrator (right click and select “run as administrator”)
Navigate (in the Command Prompt) to the folder with the extracted procdump file.
For example:
cd C:\ Users \ \ Downloads \ Procdump
Note: the dmp file will be written into that folder.
Launch Cubase/Nuendo. You can work as usual. At any time, change to the command prompt and start procdump, to monitor Cubase/Nuendo for unexpected behavior (see next step).
The -h option will write a dmp file in case of an application hang. This might kick in too early sometimes, in case some action takes a little longer. Feel free to skip the “-h” option, if you are only up for fetching crashes.
The option -e will catch exeptions and the option -t terminations of the application.
Prodump is now monitoring the Cubase/Nuendo process and will write a crash log, in case Cubase/Nuendo crashes or hangs. Perform the action that causes Cubase/Nuendo to crash and send us the generated crash dmp.
ZIP and share the DMP file via Dropbox or similar service, please.
First of all THANK YOU Martin, you were fantastic!
Martin found the culprit and here is the solution, in case you guys may have similar issues:
Nahimi Service, which comes with an audio enhancer software for the motherboard’s audio board. In my case, Sonic Suite 3.
Since I don’t use that thing, or the motherboard’s audio, I completely uninstalled Sonic Suite 3.
Then, I went to Windows’ Service and disabled Nahimi Service.