Cubase 10.5 Elements Crash Dump Error

Hi. I’m in the middle of recording a song and I’m using GrooveAgent for drums and now 5mins into loading up with usage, it gives me a crash dump error to then Cascading into a full on closing crash. I’ll provide my dump file, hopefully this is fixable!

Cubase LE AI Elements 10.5.exe.1348.dmp
Cubase LE AI Elements 10.5.exe.9188.dmp
Cubase LE AI Elements 10.5.exe.9760.dmp

The files are too big to drag on, hopefully this will do! Thank you!
P.S. I have updated cubase and groove but nothing improved

Hi and welcome to the forum,

Upload the *.dmp files or share them via Dropbox or similar service, please.

Hi Martin! Thank you for your timely reply, I am at work right now but will share the dump files when I’m off(around 3:45pm pacific standard time).

Thank you once again!

Turns out I was trying to give the wrong dump files, here are the correct ones. Thank you once again!

Cubase Elements 64bit 2022.1.26 (907.9 KB)
Cubase Elements 64bit 2022.1.26 (874.6 KB)
Cubase Elements 64bit 2022.1.26 (760.3 KB)


Update to the latest Cubase 10.5.30 first, please.

If it’s still crashing, upload the latest *.dmp file from Cubase 10.5.30, please.

Hi, Martin! I tried to updated cubase to 10.5.30 but it’s stil in 10.5.12 and when it launch it it brings up a safe mode launcher saying, " the application was terminated with an error while executing the following file : C:\Program Files\Common Files\Steinberg\Shared Components\Groove Agent SE\Groove Agent SE.dll"

After updating things and selecting no 3rd party plugins(don’t use any) with no preferences it has run for 10min without a crash so that’s good!

Cubase Elements 64bit 2022.1.26 (841.6 KB)

This it the dump file it tells me to share ^, hope it helps.

Thank you so much for your patience and constant replies! :slight_smile: