Looking for tech support here - I have Eltima’s USB network gate installed (single device licence), running as server on Windows 10 machine, client on MacOS Sierra.
I use USB NG to get around the annoying need (for me, anyhow - not interested in debate on whether this is good or bad, just would like to remain focused on tech here) for Cubase to need my USB dongle (aka ‘eLicencer’ in Steinberg speak) to be physically connected to my Macbook to run the s/w.
Its been running fine on Cubase version 7.5 for a few years till now, the odd flaky start but generally OK - even when running over VPN (Zero Tier One) over the Internet. Which has been great, as I dont have to bring the USB dongle with me everywhere and risk losing/breaking it - I’ve just got plugged in to my always-on Windows server and make the logical USB-over-ether/inter-net connection fine.
This weekend I just upgraded to the latest version of Cubase (Cubase Pro 10.5) which has the same eLicencer requirement - same dongle being used, same two client/server machines, same USB over ethernet s/w - only diff being the new version of Cubase.
But now I cant get the Cubase 10.5 to ‘see’ the USB dongle, reports it as missing or bad port - its trying but it flakes out, usually resulting in a Force Quit of Cubase. With the dongle connected as Steinberg would like i.e. into the Mac USB poort, startup and run of 10.5 is fine - so my installation is good.
Checking on wireshark (I’m a network eng) there’s no TCP problem or firewall etc - same LAN, and I can see the TCP stream is fine on the port in use (in my case TCP 17436 for my shared device).
Its possible that the new software is ‘fussier’ or runs more checks I guess, it looks like your USB NG s/w is doing its job OK - the Mac client shows as connected (green dot),and server shows the device shared OK.
Just wondered if you had any advice or whether others had written with same prob?
Any info greatly appreciated,