Hello. I used the key to activate Cubase 10.5, and after a while I reinstalled the computer. All programs, including Cubase, have been erased, and after re-installing it, it does not allow you to activate it, since the key is already used. What to do?
Since the license is stored on a eLicenser there is no need for reactivation unless you destroyed your eLicenser
That’s problem, because i destroyed it
Then you have to buy a new Steinberg key at your dealer…
Do i have any else variant to not by it?
Cubase Pro needs an USB licenser (Steinberg key) to work
Maybe i can write to official support with request to deactivate it?
Do you have a Steinberg Key or not?
Which edition of Cubase?
Yeh, i have it, but i didn’t register it in eLicenser. I only entered it in the program.
which version of cubase ?
PRO ? Elements ?
I have Cubase 10.5 AL Pro.
that’s different… then you have to contact support for reactivation
I’m still a little confused as to which version ?
What is AL ?
I guess he is talking about AI
Yeh. About it. Yeh
How can I do this?
we can probably help but need to know which EXACT version - the solution is different depending
So. I wil look it now
Cubase Al 10.5
That’s for number of characters.
IF you registered the software elicencer you can request a replacement activation code. You need to log into your MySteinberg account