Cubase 10.5 Problem with synsopos

Cubase
1

Hello
After update to 10.5 i have this problem with elicenser

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Soft licenser is lost… also all licenses.

After online sycn in elicenser i see this error

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Cubase not start and show me this error
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all permission is on


i tried

  1. Re-instal elicenser
  2. Re-instal cubase 10.5
  3. Instal Again cubase 10.0.50

did not help.
What happened? Pls help

Macos Catalina

2

Hi and welcome,

Have you installed the very latest eLCC version, please? Which version is installed now?

3

Yes
6.11.9.3259

4

Hi,

As far as I can see, Soft-eLicenser Number has not been created. Download eLicenser Helper, please.

5

Already tried, did not help
And this app instal old version of elicenser…

6

Hi,

Has the Soft-eLicenser Number been created?

7

no

8

Hi,

Even not by using eLicenser Helper?

9

yes

10

Hi,

Then I would say it’s some kind of permission issue.