Cubase 10 crashes after a few seconds (Windows 11)

Croissant · August 18, 2023, 10:12am

Thanks for the well written report!

Here are the things that caught my eye:

0000000000564090 0000000000100d44 : graphics2d+0x3634a

and

ExceptionAddress: 00007ffc1104f61e (ucrtbase!abort+0x000000000000004e)
ExceptionCode: c0000409 (Security check failure or stack buffer overrun)

ERROR_CODE: (NTSTATUS) 0xc0000409 - Das System hat in dieser Anwendung den berlauf eines stapelbasierten Puffers ermittelt. Dieser berlauf k nnte einem b sartigen Benutzer erm glichen, die Steuerung der Anwendung zu bernehmen.

How are you connected to the internet?
Do you use a VPN?

Which graphics card are you using?
Did you already try to update to the lastest version? If Nvidia, did you use the Studio mode during installation?

What happens when you start Cubase in admin mode? (right click on the icon > Run as Administrator.

Here’s the full Exception Analysis:

Exception Analysis

0:000> !analyze -v

                   Exception Analysis                                   *

*** WARNING: Check Image - Checksum mismatch - Dump: 0x11dbfb, File: 0x12240f - C:\ProgramData\Dbg\sym\ucrtbase.dll\F5FC15A3111000\ucrtbase.dll

KEY_VALUES_STRING: 1

Key  : Analysis.CPU.mSec
Value: 4811

Key  : Analysis.Elapsed.mSec
Value: 30963

Key  : Analysis.IO.Other.Mb
Value: 3

Key  : Analysis.IO.Read.Mb
Value: 46

Key  : Analysis.IO.Write.Mb
Value: 148

Key  : Analysis.Init.CPU.mSec
Value: 530

Key  : Analysis.Init.Elapsed.mSec
Value: 13186

Key  : Analysis.Memory.CommitPeak.Mb
Value: 165

Key  : FailFast.Name
Value: FATAL_APP_EXIT

Key  : FailFast.Type
Value: 7

Key  : Failure.Bucket
Value: FAIL_FAST_FATAL_APP_EXIT_c0000409_ucrtbase.dll!abort

Key  : Failure.Hash
Value: {e31753ac-c98a-8055-3663-47e707543d20}

Key  : Timeline.Process.Start.DeltaSec
Value: 47

Key  : WER.OS.Branch
Value: ni_release

Key  : WER.OS.Version
Value: 10.0.22621.1

Key  : WER.Process.Version
Value: 1.2.2.301

FILE_IN_CAB: Cubase10.exe_230818_110118.dmp

COMMENT:
*** procdump64 -e -h -t Cubase10
*** Unhandled exception: C0000409

NTGLOBALFLAG: 0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

APPLICATION_VERIFIER_FLAGS: 0

CONTEXT: (.ecxr)
rax=0000000000000001 rbx=000000000014da78 rcx=0000000000000007
rdx=00003c284a51dc16 rsi=000000000014db10 rdi=0000000000100d44
rip=00007ffc1104f61e rsp=000000000014d880 rbp=000000000014d9f9
r8=00007ffc110d0920 r9=000000000014d7f8 r10=0000000000000012
r11=000000000014d8e0 r12=0000000000564090 r13=0000000000000005
r14=000000000015098a r15=0000000000000000
iopl=0 nv up ei pl nz na pe nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202
ucrtbase!abort+0x4e:
00007ffc`1104f61e cd29 int 29h
Resetting default scope

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ffc1104f61e (ucrtbase!abort+0x000000000000004e)
ExceptionCode: c0000409 (Security check failure or stack buffer overrun)
ExceptionFlags: 00000001
NumberParameters: 1
Parameter[0]: 0000000000000007
Subcode: 0x7 FAST_FAIL_FATAL_APP_EXIT

PROCESS_NAME: Cubase10.exe

ERROR_CODE: (NTSTATUS) 0xc0000409 - Das System hat in dieser Anwendung den berlauf eines stapelbasierten Puffers ermittelt. Dieser berlauf k nnte einem b sartigen Benutzer erm glichen, die Steuerung der Anwendung zu bernehmen.

EXCEPTION_CODE_STR: c0000409

EXCEPTION_PARAMETER1: 0000000000000007

FAULTING_THREAD: 00004e0c

STACK_TEXT:
000000000014d880 00007ffc1104ed39 : 0000000000000003 0000000000000003 0000000000000001 0000000200000020 : ucrtbase!abort+0x4e
000000000014d8b0 000000018003634a : 0000000000000000 000000000015098a 0000000000000005 0000000000564090 : ucrtbase!terminate+0x29
000000000014d8e0 0000000000000000 : 000000000015098a 0000000000000005 0000000000564090 0000000000100d44 : graphics2d+0x3634a

STACK_COMMAND: ~0s ; .cxr ; kb

SYMBOL_NAME: ucrtbase!abort+4e

MODULE_NAME: ucrtbase

IMAGE_NAME: ucrtbase.dll

FAILURE_BUCKET_ID: FAIL_FAST_FATAL_APP_EXIT_c0000409_ucrtbase.dll!abort

OS_VERSION: 10.0.22621.1

BUILDLAB_STR: ni_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

IMAGE_VERSION: 6.2.22621.436

FAILURE_ID_HASH: {e31753ac-c98a-8055-3663-47e707543d20}

Cubase 10 crashes after a few seconds (Windows 11)

Followup: MachineOwner