Cubase 10 Elements ask for usb licenser

Hi guys,

I just bought the Cubase Elements 10 but after installing it ask for the activation code , when i fill in the code it ask for the dongle usb but elements should be running on soft elicenser i geuss,

When i open up the control center i also dont see anything with no number like the device is missing that sould be on the drive

I had some older cubase to try it out but did remove it following the terms to do it right

I work on windows 10 64 bit 12gb ram

Please help me out so i can start up cubase again
Thanks for reading
Friendly greetings

Hi and welcome,

Did you insert an Activation Code? Wasn’t it the Download Access Code?

Is there Software eLicenser Number in the eLCC application?