Cubase 10 pro Sub menu can't be opened

When I use Cubase 10 pro I always click on the submenu and nothing happens.Now upgraded, sometimes I can click to open it, sometimes I can’t open it.Especially when I want to select a tone after creating a new instrument track, it is always invalid.For example, now I have created a new instrument track, then I want to choose kontakt, I click the select button, no response.I wish you to tell me where is the problem, and how can I solve it? Thank you!
My computer system is win10.

is there anyone help me