i just build a PC for my friend, he used it for audio production with cubase. the problem is cubase 10 crashed randomly, no dump file on folder Document-Steinberg. i’ve troubleshoot for a week (change windows version, disabled plugin all of them, updating runtime library msvc++, dotnet etc, replace the ssd, updating BIOS (gigabyte B450 Gaming) to F42a, updating latest chipset driver from gigabyte website and amd website) it still crashed even just playing a track.
here’s some info i get from windows applications log:
Faulting application name: Cubase10.exe, version: 10.0.40.284, time stamp: 0x5d5e8df6
Faulting module name: ucrtbase.dll, version: 10.0.16299.1059, time stamp: 0x27fc3e10
Exception code: 0xc0000409
Fault offset: 0x000000000006b0be
yesterday i open task manager and saw gpu usage spiking to 100% when the cubase crashed, so i think its the graphic problem. and now i try running it with old gtx 650 1gb, its allready 6 hours and still running without crash. is anyone have an experience (and a fix of course) with this kind issues?
ps:sorry for my bad english, im indonesian