Cubase 10 to Cubase 10.5 free?


I was reading that all users that have purchased Cubase 10 could update it to 10.5 for free.
I have done the update but when I run it, I get a popup saying No valid license found. The program will quit now.
I have runned the eLicenser, but it cannot see Cubase 10.5 in the list.

This is what I can read here:

Customers who have activated Cubase Pro 10, Cubase Artist 10 and Cubase Elements 10 or earlier versions since October 16, 2019, are or will be eligible for a free, downloadable Grace Period update to the latest version, respectively.

What I am doing wrong?

Is it because I have purchased Cubase 10 in january 2019?

Thank you!


The activation date is the important one. If you activated your Cubase 9 before October 16, 2019, then you don’t get the update for free.

Oh… That is what I thought. Sucks…