I was reading that all users that have purchased Cubase 10 could update it to 10.5 for free.
I have done the update but when I run it, I get a popup saying No valid license found. The program will quit now.
I have runned the eLicenser, but it cannot see Cubase 10.5 in the list.
This is what I can read here:
Customers who have activated Cubase Pro 10, Cubase Artist 10 and Cubase Elements 10 or earlier versions since October 16, 2019, are or will be eligible for a free, downloadable Grace Period update to the latest version, respectively.
What I am doing wrong?
Is it because I have purchased Cubase 10 in january 2019?