Hello everyone, i’m writing to ask why is my Cubase freezing. It started suddenly, and I’m trying to figure out why. I have the crash dump file so maybe someone can help me. It only crashes when opening the key editor, the screen freezes. Hope someone can help me why. RAM is ok, got like 20gb when cubase is working. I leave below what is in the dump file I got.
User Mini Dump File with Full Memory: Only application data is available
Symbol search path is: srv*
Executable search path is:
Windows 10 Version 19045 MP (8 procs) Free x64
Product: WinNt, suite: SingleUserTS Personal
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Debug session time: Sun Apr 23 23:52:56.000 2023 (UTC - 5:00)
System Uptime: 0 days 1:32:31.628
Process Uptime: 0 days 0:03:27.000
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Loading unloaded module list
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For analysis of this file, run !analyze -v
Cubase_LE_AI_Elements_11+0xa8df6d:
00000001`40a8df6d 488b13 mov rdx,qword ptr [rbx] ds:00000000`11520360=00000001433da120
0:000> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************
*** WARNING: Unable to verify checksum for Addictive Keys.dll
*** WARNING: Unable to verify checksum for LABS (64 Bit).vst3
*** WARNING: Unable to verify checksum for asioglld.dll
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 835546
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 943537
Key : Analysis.IO.Other.Mb
Value: 34
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 105
Key : Analysis.Init.CPU.mSec
Value: 328
Key : Analysis.Init.Elapsed.mSec
Value: 9865
Key : Analysis.Memory.CommitPeak.Mb
Value: 228
Key : Timeline.OS.Boot.DeltaSec
Value: 5551
Key : Timeline.Process.Start.DeltaSec
Value: 207
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
Key : WER.Process.Version
Value: 11.0.10.321
FILE_IN_CAB: Cubase LE AI Elements 11 (2).DMP
NTGLOBALFLAG: 0
PROCESS_BAM_CURRENT_THROTTLED: 0
PROCESS_BAM_PREVIOUS_THROTTLED: 0
APPLICATION_VERIFIER_FLAGS: 0
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 0000000000000000
ExceptionCode: 80000003 (Break instruction exception)
ExceptionFlags: 00000000
NumberParameters: 0
FAULTING_THREAD: 000040dc
PROCESS_NAME: Cubase LE AI Elements 11.exe
ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION} Breakpoint A breakpoint has been reached.
EXCEPTION_CODE_STR: 80000003
STACK_TEXT:
00000000`0014ca20 00000001`40ad92af : 00000000`0014cb00 00000000`0014cc44 c1ef986b`fc48b007 00000000`0014cb90 : Cubase_LE_AI_Elements_11+0xa8df6d
00000000`0014ca60 00000001`40ad8dba : 00000000`80000000 00000000`0014cd40 00000000`0014ce00 00000009`a3de90a0 : Cubase_LE_AI_Elements_11+0xad92af
00000000`0014cb60 00000001`40ac36a6 : 00000009`a3de90a0 00000000`0014ce10 00000000`0014cea0 00000009`00000000 : Cubase_LE_AI_Elements_11+0xad8dba
00000000`0014cd10 00000001`40abf552 : 00000001`43402d90 00000000`0014ce10 00000000`0014cea0 00000000`00000000 : Cubase_LE_AI_Elements_11+0xac36a6
00000000`0014cda0 00000001`40ac32e6 : 00000000`0014ce00 00000000`0014df20 00000009`9bc6d720 00000009`89b01f90 : Cubase_LE_AI_Elements_11+0xabf552
00000000`0014cde0 00000001`41ea986b : 00000000`0014ce90 00000000`0014cea0 00000009`a3de90a0 00000000`0014ce01 : Cubase_LE_AI_Elements_11+0xac32e6
00000000`0014ce30 00000001`41edcdb1 : 00000009`a3de90a0 00000009`9bc6d720 00000009`b5a280b0 00000000`0014ce78 : Cubase_LE_AI_Elements_11+0x1ea986b
00000000`0014ce70 00000001`426b9479 : 00000000`00000001 00000009`b5a270b0 00000000`fffffffe 00000009`b5a29228 : Cubase_LE_AI_Elements_11+0x1edcdb1
00000000`0014cf40 00000001`426b960d : 00000000`0014cf48 00000000`0014cfe0 000002e3`00000046 00000001`433c0fe0 : Cubase_LE_AI_Elements_11+0x26b9479
00000000`0014cf80 00000001`426b9479 : 00000009`b5a290b0 00000009`89b03070 00000000`fffffffe 00000009`b5a2ba28 : Cubase_LE_AI_Elements_11+0x26b960d
00000000`0014d020 00000001`426b960d : 00000000`0014d028 00000000`0014d0c0 00000000`00000000 00000009`b963a010 : Cubase_LE_AI_Elements_11+0x26b9479
00000000`0014d060 00000001`426b9479 : 00000009`b5a2b8b0 00000009`b5ea10b0 00000009`9bc6d720 00000009`b5a2be28 : Cubase_LE_AI_Elements_11+0x26b960d
00000000`0014d100 00000001`426b960d : 00000000`0014d108 00000000`0014d1a0 00000009`b730dcd0 00000000`00949f85 : Cubase_LE_AI_Elements_11+0x26b9479
00000000`0014d140 00000001`426b9479 : 00000009`b5a2bcb0 00000009`b7f8e670 408e2800`fffffffe 00000009`b5a67428 : Cubase_LE_AI_Elements_11+0x26b960d
00000000`0014d1e0 00000001`426b960d : 00000000`0014d1e8 00000000`0014d280 3ff00000`00000000 4065a000`00000000 : Cubase_LE_AI_Elements_11+0x26b9479
00000000`0014d220 00000001`426b9479 : 00000009`b5a672b0 00000009`b1cfe3f0 00000000`fffffffe 00000009`b5a67628 : Cubase_LE_AI_Elements_11+0x26b960d
00000000`0014d2c0 00000001`426b960d : 00000000`0014d2c8 00000000`0014d360 00000001`43437ac0 00000001`43437c40 : Cubase_LE_AI_Elements_11+0x26b9479
00000000`0014d300 00000001`4261bddd : 00000000`0014d490 00000009`9bc6d720 ff002b00`28002500 40000000`00000000 : Cubase_LE_AI_Elements_11+0x26b960d
00000000`0014d3a0 00000001`426b9479 : 00000009`b5a674b0 00000009`89b01f90 00000000`0014d528 00000001`00000001 : Cubase_LE_AI_Elements_11+0x261bddd
00000000`0014d470 00000001`4261bd99 : 00000000`3e9bd120 00000001`426b9485 00000009`00000001 00000001`433c0fe0 : Cubase_LE_AI_Elements_11+0x26b9479
00000000`0014d4b0 00000001`426b960d : 00000009`b5a674b0 00000000`0014d539 00000000`0014d7d0 00007ffd`e96b6f29 : Cubase_LE_AI_Elements_11+0x261bd99
00000000`0014d500 00000001`426b9479 : 00000009`b5a67cb0 00000009`b99e71d0 3e20a0a1`fffffffe 00000009`b5a67c28 : Cubase_LE_AI_Elements_11+0x26b960d
00000000`0014d5a0 00000001`426b960d : 00000000`0014d5a8 00000000`0014d640 00000000`00000000 00000000`00000000 : Cubase_LE_AI_Elements_11+0x26b9479
00000000`0014d5e0 00000001`426b9479 : 00000009`b5a67ab0 00000009`b7f8d5f0 000042af`fffffffe 00000009`b5a63c28 : Cubase_LE_AI_Elements_11+0x26b960d
00000000`0014d680 00000001`426b960d : 00000000`0014d688 00000000`0014d720 408e5000`00000000 00000000`0235f458 : Cubase_LE_AI_Elements_11+0x26b9479
00000000`0014d6c0 00000001`426b9479 : 00000009`b5a63ab0 00000009`b7f8d8f0 44728000`fffffffe 00000009`b5a62628 : Cubase_LE_AI_Elements_11+0x26b960d
00000000`0014d760 00000001`426b960d : 00000000`0014d768 00000000`0014d800 00000000`0014d880 00000000`00000002 : Cubase_LE_AI_Elements_11+0x26b9479
00000000`0014d7a0 00000001`426b9479 : 00000009`b5a624b0 00000009`b99e6750 00000000`fffffffe 00000009`b5a62828 : Cubase_LE_AI_Elements_11+0x26b960d
00000000`0014d840 00000001`426b960d : 00000000`0014d848 00000000`0014d8e0 00000009`9a8352b0 408e5000`00000000 : Cubase_LE_AI_Elements_11+0x26b9479
00000000`0014d880 00000001`426cfba1 : 00000009`b9b1da00 00000009`89b01f90 00000000`00000000 000003ca`00000770 : Cubase_LE_AI_Elements_11+0x26b960d
00000000`0014d920 00000001`426ce528 : 00000009`b9b1da00 00000009`b9b1da00 00000000`00000000 000003ca`00000770 : Cubase_LE_AI_Elements_11+0x26cfba1
00000000`0014d9b0 00000001`426cf5d8 : 00000009`b9b1da00 00000000`00000000 00000009`89b01f90 00000009`89b01f90 : Cubase_LE_AI_Elements_11+0x26ce528
00000000`0014d9e0 00000001`42921926 : 00000000`00000000 00000000`0014de40 00000000`0014deb0 00000000`00000004 : Cubase_LE_AI_Elements_11+0x26cf5d8
00000000`0014dba0 00000000`0094dc58 : 00000009`b1df6960 00000009`b999ad50 00000000`0014deb0 00000000`0014de40 : Cubase_LE_AI_Elements_11+0x2921926
00000000`0014ddb0 00000000`0094b7c5 : 00000000`0014df98 00000000`0014de30 00000000`0014df20 00000000`0014de48 : graphics2d!createGraphicsFactory+0x47942
00000000`0014de10 00000001`4299ef33 : 00000000`00000000 00000009`8f527450 00000009`9bc6db40 00000000`0014df88 : graphics2d!createGraphicsFactory+0x454af
00000000`0014def0 00000001`429888ac : 00000009`8f527450 00000000`00000000 00000000`00000000 000003ca`00000770 : Cubase_LE_AI_Elements_11+0x299ef33
00000000`0014df40 00000001`42988327 : 00000000`00000000 00000000`00000000 00000000`00000000 00000009`9bc6db80 : Cubase_LE_AI_Elements_11+0x29888ac
00000000`0014e000 00000001`429896c9 : 00000000`00000000 00000001`424cce1e 00000000`00000000 00000000`0014e0e0 : Cubase_LE_AI_Elements_11+0x2988327
00000000`0014e080 00000001`426d172b : 00000000`0014e160 00000000`000070fd 00000000`0014e1b9 00000000`0014e160 : Cubase_LE_AI_Elements_11+0x29896c9
00000000`0014e100 00000001`426c91d6 : 00000000`00000000 00000000`fdadc770 00000009`b9b1dcc0 00000000`fdadc770 : Cubase_LE_AI_Elements_11+0x26d172b
00000000`0014e130 00000001`41ea0044 : 00000009`b7108de0 00000009`89b01f90 00000009`b7108f80 00000000`00000000 : Cubase_LE_AI_Elements_11+0x26c91d6
00000000`0014e220 00000001`40938400 : 00000009`b7108de0 00000000`1258cae0 00000001`7eb991e0 00000001`4338af50 : Cubase_LE_AI_Elements_11+0x1ea0044
00000000`0014e2d0 00000001`41ee2d71 : 00000001`4343d040 00000000`36a9c150 00000000`0014f2c0 00000001`6b766810 : Cubase_LE_AI_Elements_11+0x938400
00000000`0014e360 00000001`427716b3 : 00000000`0014f2c0 00000001`7eb99100 00000000`36a9c150 00000000`0014f2c0 : Cubase_LE_AI_Elements_11+0x1ee2d71
00000000`0014e440 00000001`41fbc93d : 00000001`7eb991e0 00000001`6b766810 00000000`00000006 00000000`0014e598 : Cubase_LE_AI_Elements_11+0x27716b3
00000000`0014e470 00000001`4279bd8c : 00000001`3a08cd60 00000000`0014f2c0 00000000`00000000 00000000`00000006 : Cubase_LE_AI_Elements_11+0x1fbc93d
00000000`0014ea10 00000001`41f164ab : 00000001`433bfa74 00000000`ffffffff 00000001`7eb991e0 00000001`7eb99228 : Cubase_LE_AI_Elements_11+0x279bd8c
00000000`0014ea40 00000001`41771d8e : 00000000`0014f2c0 00000000`0014ebb0 00000000`233c4f00 00000001`7eb991e0 : Cubase_LE_AI_Elements_11+0x1f164ab
00000000`0014eab0 00000001`42796937 : 00000001`7eb99228 00000000`0014f2c0 00000001`7eb99228 00000000`026208b0 : Cubase_LE_AI_Elements_11+0x1771d8e
00000000`0014ed30 00000001`41f0f3fa : 00000001`7eb99228 00000001`7eb99228 00000001`7eb991e0 00000000`0014ee89 : Cubase_LE_AI_Elements_11+0x2796937
00000000`0014edb0 00000001`41ed29b6 : 00000001`4338af00 00000000`00000000 00000000`00000000 00000000`000e00dc : Cubase_LE_AI_Elements_11+0x1f0f3fa
00000000`0014efb0 00000001`417894bd : 00000001`434b8180 00000000`0014f2c0 00000000`fdadc700 00000000`fdadc770 : Cubase_LE_AI_Elements_11+0x1ed29b6
00000000`0014f170 00000001`426cd35a : 00000001`7eb99228 00000000`0014f230 00000000`0014f2c0 00000000`fdadc770 : Cubase_LE_AI_Elements_11+0x17894bd
00000000`0014f1c0 00000001`427c1d1a : 00000000`fdadc770 00000000`0014f2c0 00000001`7eb991e0 00000001`7eb991e0 : Cubase_LE_AI_Elements_11+0x26cd35a
00000000`0014f260 00000001`4275d648 : 00000001`7eb991e0 00000000`00000000 00000000`fdadc770 00000000`12690670 : Cubase_LE_AI_Elements_11+0x27c1d1a
00000000`0014f2a0 00000001`427c20f9 : 00000000`00000040 00000000`12690670 00000000`00000000 00000001`7eb99270 : Cubase_LE_AI_Elements_11+0x275d648
00000000`0014f310 00000001`427db74a : 00000000`00000000 00000001`7eb991e0 00000000`0000015d 00000000`0000000b : Cubase_LE_AI_Elements_11+0x27c20f9
00000000`0014f390 00000001`426d6560 : 00000000`12cdc990 00000000`12cdc990 00000000`0000015d 00000000`0000000b : Cubase_LE_AI_Elements_11+0x27db74a
00000000`0014f3c0 00000001`426d9c6d : 00000000`00000004 00000000`0000015d 00000000`0000000b 00000000`00000000 : Cubase_LE_AI_Elements_11+0x26d6560
00000000`0014f430 00000001`4299bea4 : 00000000`00000001 00000000`0014fe49 00000000`0000015d 00000000`000e00dc : Cubase_LE_AI_Elements_11+0x26d9c6d
00000000`0014f4b0 00000001`42ad3d12 : 00000000`0014fa60 00000000`00000000 00000000`02482ea8 00000000`00000000 : Cubase_LE_AI_Elements_11+0x299bea4
00000000`0014f9d0 00000001`4298e83e : 80000022`00000000 00000000`00000200 00000000`2d36eab0 00000000`2a3172a1 : Cubase_LE_AI_Elements_11+0x2ad3d12
00000000`0014fa00 00000001`4299c3f1 : 00000000`00000001 00000000`00000111 00000000`00000001 00007ffd`ec26c45a : Cubase_LE_AI_Elements_11+0x298e83e
00000000`0014fa30 00007ffd`ee29e858 : 00000000`00000001 00000000`0014fc28 00000000`00000001 00000000`00000000 : Cubase_LE_AI_Elements_11+0x299c3f1
00000000`0014fab0 00007ffd`ee29e299 : 00007ffd`f01ccf10 00000001`4299c320 00000000`001a087e 00000000`00000111 : user32!UserCallWinProcCheckWow+0x2f8
00000000`0014fc40 00000001`426de8d3 : 00000001`4299c320 00000000`0051c0c0 00000000`005dd8a0 00000000`0051c0c0 : user32!DispatchMessageWorker+0x249
00000000`0014fcc0 00000001`4291930d : 00000000`00511950 00000000`0014fcf0 00000009`ba41cad0 00000000`0051c090 : Cubase_LE_AI_Elements_11+0x26de8d3
00000000`0014fcf0 00000001`42919109 : 00000000`00000000 00000000`00100478 00000000`00000000 00000000`00000007 : Cubase_LE_AI_Elements_11+0x291930d
00000000`0014fd20 00000001`426ab1ca : 00000000`00000001 00000000`005dd8a0 00000000`00511950 00000000`00000000 : Cubase_LE_AI_Elements_11+0x2919109
00000000`0014fd50 00000001`42303baf : 00000000`005dd8a0 00000000`00000000 00000000`0014fe49 00000000`00000000 : Cubase_LE_AI_Elements_11+0x26ab1ca
00000000`0014fd90 00000001`42341066 : 00000000`005dd8a0 00000000`0014feb0 00000001`40000000 00000000`00000000 : Cubase_LE_AI_Elements_11+0x2303baf
00000000`0014feb0 00000001`42a6e966 : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000000 : Cubase_LE_AI_Elements_11+0x2341066
00000000`0014fef0 00007ffd`ef2e7604 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Cubase_LE_AI_Elements_11+0x2a6e966
00000000`0014ff30 00007ffd`f01826a1 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x14
00000000`0014ff60 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21
STACK_COMMAND: ~0s; .ecxr ; kb
SYMBOL_NAME: cubase_le_ai_elements_11+a8df6d
MODULE_NAME: Cubase_LE_AI_Elements_11
IMAGE_NAME: Cubase LE AI Elements 11.exe
FAILURE_BUCKET_ID: BREAKPOINT_80000003_Cubase_LE_AI_Elements_11.exe!Unknown
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
IMAGE_VERSION: 11.0.10.321
FAILURE_ID_HASH: {225fad8d-75a9-b3f6-2836-8ca184ec850c}
Followup: MachineOwner
---------