When I am in the midi editor. In the past I have always used the arrow keys to move the midi notes up/down. This is no longer working for me. Instead it is switching the selected track in the upper pane.
This is a staple short-cut for me. How do I fix this?
I guess that is my problem - I can’t control where the focus is. I’m doing all my edits in the Lower Zone (clicking and adding/editing notes), but when I hit the arrow key, it switches tracks in the project view.
Is there something new I need to do to “declare” the focus to be the Lower Zone (other than clicking within the pane)?
Since I made this change, I notice when I open more than 1 cubase file (to copy-paste tracks) and the cubase files were made with the old preferences, I get a crash. The crash data references GrooveAgent.vst3. I can avoid the crash if I instead copy-paste any data into a fresh cubase file, and in a separate session, copy-paste the data into the target file. So I have to use a fresh file as an intermediary in separate sessions to copy-paste between files I created prior to deleting my preferences.
This problem is still present in Cubase 12 (win10). The only solution I have found is when it happens you have to close your project and exit Cubase, then restart and re-open your proj. i.e. it has nothing to do with “prefs.” Rather it is an internal defect that somehow switches on through some combination of edit operations.
For what it’s worth my background is in software dev and team management. If I were managing the Cubase programmers I would make defects like this a higher priority. I would be happy to provide debug strategy and guidance offline to the team manager if asked…
In all the years I have been using Cubase I never saw this problem, and it is only rarely reported, so I suspect some process is stealing the focus. This is not a common problem.
With your experience in software development, you will understand that troubleshooting an intermittent problem is difficult, so more info is needed.
Also, note – disabling preferences is not a fix. It is a step in a troubleshooting sequence. If disabling prefs temporarily fixes a problem, Steinberg Support needs that preferences folder for analysis. Contact US Support to make that happen.
Re: the editor’s focus this defect happens when the editor window clearly has focus e.g. when entering or manipulating midi notes, etc. I’ll send you a private msg with Linked In info.
Have I done any troubleshooting? LOL, yes I’ve been using Cubase and figuring out work-arounds. Thanks for the chuckle. Are you an employee of Steinberg?
FYI I just tried to send you a private message w/ LinkedIn info and got an error saying you are not accepting messages. BTW I see in your forum profile you are not a Steinberg employee- so thank you (!) for all your volunteer help in the forum.