Hi all,
My Cubase 11 keeps unexpectedly terminating at startup.
A grey dialog box appears when I open Cubase with ‘Safe Mode’ at the top and error messaging showing ‘The application was terminated unexpectedly". I have attached screenshot for your info.
It has been updated to Version 11.0.41 and I have run the elicencer control centre, but the problem remains.
My system details are as follows:
Cubase version: 11.0.41
OS: Mac OS High Sierra 10.13.6
System: iMac (Retina 5K, 27-inch, Late 2015)
Here is the log file of latest crash report:
Summary
Process: qmasterd [4890]
Path: /usr/sbin/qmasterd
Identifier: qmasterd
Version: ???
Code Type: X86 (Native)
Parent Process: launchd [1]
Responsible: qmasterd [4890]
User ID: 0
Date/Time: 2021-10-23 01:02:49.308 +1100
OS Version: Mac OS X 10.13.6 (17G14042)
Report Version: 12
Anonymous UUID: 992B335C-A43A-B500-D119-7AC5F6B15508
Time Awake Since Boot: 3100 seconds
System Integrity Protection: enabled
Crashed Thread: 0
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: DYLD, [0x1] Library missing
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
Referenced from: /Library/Frameworks/AECore.framework/Versions/A/AECore
Reason: image not found
Binary Images:
0x1000 - 0x1afff qmasterd (???) /usr/sbin/qmasterd
0x2e000 - 0x2effc com.apple.qmaster.swamp (3.5.3 - 3.5.3) <7766A14C-1FFD-C0FD-5BB3-5269DE4C4CF7> /Library/Frameworks/Qmaster.framework/Versions/A/Qmaster
0x58000 - 0x9e15f dyld (551.5) <49AFCE31-EE99-3E27-AB80-13A11CA325A9> /usr/lib/dyld
0xe2000 - 0x23cff7 com.apple.AECore (3.5.3 - 3.5.3) <2BAD733C-D2F3-F9FD-C5CD-22C23820EE15> /Library/Frameworks/AECore.framework/Versions/A/AECore
0x2d4000 - 0x308fff com.apple.qmaster.SwampCore (3.5.3 - 3.5.3) <173511EA-C5F3-D58C-3A56-A99C3BED8506> /Library/Frameworks/Qmaster.framework/Versions/A/Frameworks/SwampCore.framework/Versions/A/SwampCore
0x9029f000 - 0x9029ffff com.apple.Accelerate (1.11 - Accelerate 1.11) <4FE55EFA-2AAB-3639-8340-CB00CC245170> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9262e000 - 0x9287dffb com.apple.audio.toolbox.AudioToolbox (1.14 - 1.14) <3793D1D9-6CFA-37D9-A60A-D56A71FF0A31> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x92d42000 - 0x92d42fff com.apple.Carbon (158 - 158) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9324a000 - 0x9324afff com.apple.Cocoa (6.11 - 22) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93700000 - 0x93b8effb com.apple.CoreFoundation (6.9 - 1455.300) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x94643000 - 0x94643fff com.apple.CoreServices (822.37 - 822.37) <6216CD72-8C38-3298-AA4D-C3FF3864FF45> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x95158000 - 0x954c9ffb com.apple.Foundation (6.9 - 1455.300) <6EE9F73B-1825-3F64-9673-846A09CCDE4C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x956e4000 - 0x95785ff7 com.apple.framework.IOKit (2.0.2 - 1445.71.6) <007144FD-B537-36B3-A68D-CF7E4716BECF> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9c330000 - 0x9c330fff com.apple.quartzframework (1.5 - 21) <739C09DB-942D-3C12-9591-954CACB785F3> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9c5c1000 - 0x9c819ffb com.apple.QuickTime (7.7.3 - 3014.8) <0A9E98CE-39C6-3C39-8E75-6557C40AAF4B> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9ca01000 - 0x9cd34ff7 com.apple.security (7.0 - 58286.70.19) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9cf18000 - 0x9cf88ff3 com.apple.SystemConfiguration (1.17 - 1.17) /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0xa5172000 - 0xa518afff com.apple.vmutils (4.2.1 - 110) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0xa5565000 - 0xa5566fff libSystem.B.dylib (1252.50.4) <4DB9CE62-7F8D-353E-8334-B115525742C9> /usr/lib/libSystem.B.dylib
0xa683d000 - 0xa6c1d0fb libobjc.A.dylib (723) <02D15F88-6B1E-37B6-B409-4C2759EA7A8C> /usr/lib/libobjc.A.dylib
0xa6f99000 - 0xa6fe9ffb libstdc++.6.0.9.dylib (104.1) <6C6639C0-A005-38ED-895A-4AE744EFCD1A> /usr/lib/libstdc++.6.0.9.dylib
Any tips would be greatly appreciated.
Cheers