Cubase 11.0.40 Crash at startup [unsupported macOS 10.13]

Since the 11.0.40 update, when I try to open Cubase, it crashes. At the next start-up, I have the message in the screencapture. Anybody had this problem?


Cubase 11_2021-09-21-193658_Matthieus-iMac.crash (89.4 KB)
I also uploaded the log of the crash.

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Hi,

When exactly does it crash, please? Is it during the splash screen? What can you see the last on the splash screen, please?

Btw, you are on macOS 10.13. This is not supported system for Cubase 11, sorry.

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Hi,

It crashes after scanning the plug-ins. FYI, I’ve reinstalled 11.0.30 and it works fine.

2 Likes

i have exactly the same problem

how can you roll back to 11.0.30? I don’t have a boot file

If u have a time machine backup u jus copy the cubase app 11.0.30 over 11.0.40.It will work.

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Yes, having a backup copy helped me, thanks.

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After update on Mac Cubase does not work at all.

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Same here as krzysnpercussion.

Same here, 11.0.40 crashes cubase 11 Pro

I’m on a Mac

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i have the same problem. It turns out SUDDENLY that Cubase is no longer supported by MacOs 10.13. I do not know how to roll back now and where to get the boot file. Steinberg, bravo!

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If u have a time machine backup jus copy the cubase 11.0.30 app over the the 11.0.40 and it will work.

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Hi all,

I have moved your posts to a separate topic. Could you please provide the crash reports (as files) so we can have a look at it?

You should find them in the console of your macOS. (Just search for “console” in the spotlight search) and look under crash reports.

Thanks!

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Any issues with crash using Mojave (10.14)?

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Cubase 11_2021-09-22-123103_iMac.crash (88.3 KB)


Cubase 11_2021-09-21-221338_MacBook-Pro-Gosc.crash (71.3 KB)

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Hi,

All of the crashes are coming from macOS 10.13 so far, which is not supported system. Please use officially supported system.

Btw, here you can download Cubase 11.0.30, which also officially doesn’t support macOS 10.13, but it works.

Great! How to get back ver. 11.0.30?

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Hi,

Cubase 11.0.30 is also not macOS 10.13 compatible.

To do so, delete Cubase 11 from Applications folder. Install Cubase 11.0.30 from your Cubase 11.0.30 installer backup, please.