Cubase 11 Pro - A serious problem has occurred


I got the attached error every two or three days. I can’t find a pattern as to what I am doing at the time, it appears to be random. It’s a new PC - specs at the end.

cubase crash 1
Cubase 64bit 2021.4.6 (2.2 MB)


Windows Version
Windows 10 Pro

Installation Type

Amount of RAM in GB

Audio Hardware and Driver Version
UAD Apollo Twin X Duo Driver 9.13.0 10-29-2020 build 67342

MIDI Interface and Driver Version
Korg USB-MIDI driver

Version of eLicenser Control Center

I once also got a graphics error 0x80070005 saying the application had to be shut down because of a serious graphic issue. My graphics card is an NVIDIA Geforce GT 710. My motherboard does not have built/in graphics. This only happened once weeks ago, unsure if it’s connected.

I’ve been waiting on support for about a month now, so any help would be much appreciated.

Many thanks


Reported to Steinberg. Thank you.