Cubase 11 spectralayers 8 PRO with license is locked for editing

When I run SL8 standalone everything works great and i love the program

I use Win10 - Cubase 11 and try to use Spectralayers 8 ( i bought the license) pro as ARA2 plugin all editing its locked only thing that works is “select all” and delete
If i dont select and try to move i get “cant move regions controlled by an external host. Make a sleection first”
The delete tool shows the region fading when i hover but when I actually try to delete it doesnt do anything. other than that everything else does not respond. I cant find anyone else with my problem so I am at a loss.

I checked the licenser latest latest cubase and latest SL

Any advice or fix?

Here is the log:


15:26:14.301 da74 INFO  C:\Program Files\Steinberg\SpectraLayers 8\Win64\SpectraLayers.dll -platform windows:nowmpointer 
15:26:14.301 da74 INFO  auto-detected folder: C:\Program Files\Steinberg\SpectraLayers 8\Win64\
15:26:14.301 da74 INFO  early init done
15:26:14.313 da74 INFO  creating app...
15:26:14.450 da74 INFO  loading properties...
15:26:14.485 da74 INFO  session SpectraLayers 2021.11.05-15.26.14.299 started - embedded
15:26:14.485 da74 INFO  SpectraLayers Pro 8.0.10 Build 270 (x64 - Qt 6.1.1 - qtnamespace: SpectraLayers - MSVC 1928)
15:26:14.486 da74 INFO  OS: Windows 10 Version 2009 (Kernel: 10.0.19042) (en_US)
15:26:14.486 da74 INFO  CPU: 24 threads (SSE4.2)
15:26:14.486 da74 INFO  RAM: 48 GB
15:26:14.487 da74 INFO  HDD: 1862 GB (214 GB free)
15:26:14.487 da74 INFO  SCR0: 1920x1200x32@59.95Hz (device pixel ratio: 1) (primary)
15:26:14.488 da74 INFO  SCR1: 1600x900x32@59.978Hz (device pixel ratio: 1)
15:26:14.488 da74 INFO  SCR2: 1680x1050x32@59.954Hz (device pixel ratio: 1)
15:26:14.873 da74 INFO  creating window...
15:26:14.972 da74 INFO  loading plugins...
15:26:17.952 da74 INFO  33 plugins loaded
15:26:17.952 da74 INFO  initializing UI...
15:26:18.059 da74 INFO  layout and graphic objects initialized
15:26:18.066 da74 INFO  setting shortcuts and properties
15:26:18.352 da74 INFO  UI initialized
15:26:18.357 da74 INFO  Ready
15:26:18.374 da74 INFO  Host: Cubase
15:26:18.376 da74 INFO  Host: Cubase
15:26:18.387 da74 INFO  Host: Cubase
15:26:18.696 da74 INFO  creating external project SamplingFormat(Real, 44100Hz, Audio, 2 channel(s), mapping: 11)
15:26:18.698 da74 INFO  activating external project  SamplingFormat(Real, 44100Hz, Audio, 2 channel(s), mapping: 11)
15:26:19.201 da74 INFO  Show (0x1b0b24)
15:26:19.201 da74 INFO  dll directory set to: C:\Program Files\Steinberg\SpectraLayers 8\Win64\
15:26:19.601 da74 INFO  GPU:  NVIDIA Corporation  /  NVIDIA GeForce RTX 3060 Ti/PCIe/SSE2
15:26:19.601 da74 INFO  OGL:  3.3.0 NVIDIA 472.12  /  3.30 NVIDIA via Cg compiler  /  OpenGL  3 . 3  Core
15:26:19.732 da74 INFO  activating external project  SamplingFormat(Real, 44100Hz, Audio, 2 channel(s), mapping: 11)
15:26:20.355 da74 INFO  activating external project  SamplingFormat(Real, 44100Hz, Audio, 2 channel(s), mapping: 11)
15:26:22.694 da74 WARNING  QWidgetWindow(0x849f4680, name="QEmbeddedClassWindow") must be a top level window.
15:26:25.416 da74 WARNING  QWidgetWindow(0x849f4680, name="QEmbeddedClassWindow") must be a top level window.
15:26:39.897 da74 WARNING  QWidgetWindow(0x849f4680, name="QEmbeddedClassWindow") must be a top level window.
15:26:45.693 da74 WARNING  QWidgetWindow(0x849f4680, name="QEmbeddedClassWindow") must be a top level window.
15:30:29.735 da74 WARNING  QWidgetWindow(0x849f4680, name="QEmbeddedClassWindow") must be a top level window.
15:31:35.253 da74 WARNING  QWidgetWindow(0x849f4680, name="QEmbeddedClassWindow") must be a top level window.
15:32:04.286 da74 WARNING  QWidgetWindow(0x849f4680, name="QEmbeddedClassWindow") must be a top level window.
15:32:07.800 da74 WARNING  QWidgetWindow(0x849f4680, name="QEmbeddedClassWindow") must be a top level window.
15:35:25.527 da74 INFO  Hide
15:35:31.806 da74 INFO  closing external project  SamplingFormat(Real, 44100Hz, Audio, 2 channel(s), mapping: 11)
15:37:09.431 da74 INFO  Host: Cubase
15:37:09.441 da74 INFO  Host: Cubase
15:37:09.645 da74 INFO  creating external project SamplingFormat(Real, 44100Hz, Audio, 2 channel(s), mapping: 11)
15:37:09.646 da74 INFO  activating external project  SamplingFormat(Real, 44100Hz, Audio, 2 channel(s), mapping: 11)
15:37:09.773 da74 INFO  Show (0x4d0abe)
15:37:10.200 da74 INFO  activating external project  SamplingFormat(Real, 44100Hz, Audio, 2 channel(s), mapping: 11)
15:37:10.414 da74 INFO  activating external project  SamplingFormat(Real, 44100Hz, Audio, 2 channel(s), mapping: 11)
15:37:31.165 da74 WARNING  QWidgetWindow(0x29a1790, name="QEmbeddedClassWindow") must be a top level window.
15:37:32.075 da74 WARNING  QWidgetWindow(0x29a1790, name="QEmbeddedClassWindow") must be a top level window.
15:37:33.275 da74 WARNING  QWidgetWindow(0x29a1790, name="QEmbeddedClassWindow") must be a top level window.
15:37:33.991 da74 WARNING  QWidgetWindow(0x29a1790, name="QEmbeddedClassWindow") must be a top level window.
15:37:34.727 da74 WARNING  QWidgetWindow(0x29a1790, name="QEmbeddedClassWindow") must be a top level window.
15:37:39.744 da74 WARNING  QWidgetWindow(0x29a1790, name="QEmbeddedClassWindow") must be a top level window.
15:40:21.620 da74 WARNING  QWidgetWindow(0x29a1790, name="QEmbeddedClassWindow") must be a top level window.
15:40:25.020 da74 WARNING  QWidgetWindow(0x29a1790, name="QEmbeddedClassWindow") must be a top level window.
15:43:52.771 da74 WARNING  QWidgetWindow(0x29a1790, name="QEmbeddedClassWindow") must be a top level window.
15:43:53.758 da74 WARNING  QWidgetWindow(0x29a1790, name="QEmbeddedClassWindow") must be a top level window.
15:44:25.697 da74 WARNING  QWidgetWindow(0x29a1790, name="QEmbeddedClassWindow") must be a top level window.
15:45:01.222 da74 INFO  closing external project  SamplingFormat(Real, 44100Hz, Audio, 2 channel(s), mapping: 11)
15:45:01.448 da74 INFO  Hide
15:49:46.770 da74 INFO  Host: Cubase
15:49:46.781 da74 INFO  Host: Cubase
15:49:46.988 da74 INFO  creating external project SamplingFormat(Real, 44100Hz, Audio, 2 channel(s), mapping: 11)
15:49:46.989 da74 INFO  activating external project  SamplingFormat(Real, 44100Hz, Audio, 2 channel(s), mapping: 11)
15:49:47.129 da74 INFO  Show (0x2a0d1a)
15:49:47.560 da74 INFO  activating external project  SamplingFormat(Real, 44100Hz, Audio, 2 channel(s), mapping: 11)
15:49:47.771 da74 INFO  activating external project  SamplingFormat(Real, 44100Hz, Audio, 2 channel(s), mapping: 11)
15:50:05.060 da74 INFO  Hide
15:53:49.510 da74 INFO  closing external project  SamplingFormat(Real, 44100Hz, Audio, 2 channel(s), mapping: 11)

Update the same problem happens in Cubase 10.5
other piece of information -
i have been using spectralayers since version 3 I removed all the old version
but could it be a lingering license prolem?
how can that be tested/verified?

Uninstalled - took everything out of registry that is spectraaleyers related
installed V7 from cube (SL One) it detected the licence and brought up the pro version of 7
Nothing same thing

@newyorkbrass would you be able to record a video of your problem ? BTW no being able to move ARA clips from SpectraLayers is by design, the ARA protocol only allow the DAW to move audio clips.

yes i will this afternoon

Here is video of the problem

https://www.dropbox.com/s/rhqod9cs0ybi62x/capture%20-%2010%20December%202021%20-%2003-17-56%20PM.mp4?dl=0

Standalone version works perf

Strange issue indeed, first time I see that. To me it looks like even though your left clicks are properly registered when activating tools/menus, they are not considered at all when you’re clicking inside the spectral view.

According to your logs, you have a 3 monitors display. Is Cubase+SpectraLayers ARA displayed on the main monitor ? I wonder what happens if (when you’re not in Cubase) you disable the 2 secondary monitors (so to just have one monitor), launch Cubase+SpectraLayers ARA, and try again ?

Another test to do: use SpectraLayers ARA embedded in the bottom panel of Cubase (and not in an independent window as in your video). To embed it, click the arrow icon at the top right corner of the SpectraLayers ARA window.

I will check those and get back to you!