Cubase 11pro error

Cubase
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image4032×3024 3.21 MB

2

Hi,

When this happened? Does it always happens? Could you share the mentioned *.crash file?

3

Yes alwas happened

4

Hi,

Could you attach the mentioned *.crash file, please?

5

Hi,

The crash is in Groove Agent SE. What happened before Cubase crashed, please?

6

I sent the crash report did you get that ?

7

Could you please tell me how to resolve this problem in Mac ?

8

Hi,

Yes, I got the *.crash file. But I don’t know the steps you did before it crashed.

9

What do you mean ?

10

Hi,

What did you do? Did you just start Cubase and it crashed while loading? Did you load a project? Did you work on the project (what exactly did you do)? Did you add the Instrument track? Did you edit MIDI data? What did you do, before it crashed, please?

11

Previously I used cubase pro 10 same thing happend with that. Now its happening in cubase 11 aswell.

12

Today I tried to ad one of midi file into cubase , then suddenly it quit

13

I work on a project and I opened a new project and drag and drop the midi file into new project

14

Hi,

Try to delete Groove Agent SE preferences folder, please.

Win: %appData% Steinberg/Groove Agent SE X_64

15

How to do it in mac , I use mac

16

Sorry…

Delete this folder:
Mac: ~/Library/Preferences/Groove Agent SE 5

17

Please send it to me step by step

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Please tell me where can I found the library

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  • Open Finder.
  • Click to Go in the menu.
  • Hold down Option key.
  • Click Library.
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image3024×4032 3.49 MB

Do You mean this folder?