Cubase 12.0.30 - 'Image construction error' on importing audio

Cubase
1

Hi there,

I’m having an issue with importing audio in Cubase 12. Sometimes, when I am importing audio into a project, it doesn’t show the waveform and instead shows ‘Image construction error’. I have tried removing from Pool, deleting the Images folder in the Cubase project folder, and starting again, but I keep getting the same issue. However, creating a new fresh project and importing the same audio from the same folder directly into the new project works as expected which is a bit baffling.

I’m on Windows 11, Cubase 12.0.30. Another bit of information is that so far, the projects that have thrown up this error have all been created via File > Import MIDI File… rather than being created via File > New Project…

Any advice would be greatly appreciated!
Thanks.

2

Hi,

Isn’t it a permission issue? Do you have permissions to write to the given folder (and all parents)?

I would try to reinstall Cubase as administrator (if you are on Windows) to higher Cubase permissions.

3

Thanks for the advice Martin - I have previously changed all permissions to full read/write/etc access. When I’m next between projects I will definitely try reinstalling Cubase as an administrator.

4

Hi Martin,

I have now tried this - unfortunately I’m still having the same issue. I have full permissions and reinstalling Cubase as an administrator hasn’t solved the issue.

5

Hi,

Is it the same, if you delete the Images folder of the given project, please?

6

I’m afraid so - just tried that, and then tried removing the audio file in question from the Pool, saving and closing, deleting the Images folder and then opening back up again and re-importing the audio file again - same issue.

What’s even weirder is that I am able to import a different .wav file from the exact same folder and Cubase generates the image fine. This has happened before as well…

7

Hi,

What happens if you save the project, close it, remove the Image files and open it again, please?

8

Still the same error I’m afraid! ‘Image construction error’ on the audio file

9

Hi,

I’m sorry, In running out of ideas.

10

No worries. Thanks for the ideas! Looking through the forums it seems like this issue has come up for various users a few times now with no conclusive answers…