You really do need to do some homework before making comments like that. Louis_R has proved to be very knowledgeable about and commited to this product.
I had a bad problem in CB12 which was knocking out all my audio interface setup when I just changed latency settings. I couldn’t work.
No one else seemed to suffer the same problem or had even heard about it.
Within a couple of hours Louis_R came back to me voluntarily with not a fix, but with a perfect workaround which allowed me to continue working.
We should all appreciate people like that and not take them for granted.
I do agree it’s high time that Steinberg made much more progress on many important and longstanding bugs instead of using up dev time bringing new features to the product.
There is some strange culture at Steinberg which seems to make them not listen to their customers intensly enough, or at least not act on what they hear.
We are all reduced to hoping the next update will be the good one, and relying on Matthias_Qellmann and people like Louis_R to be able to continue to use the product.
That simply should not be the case. Someone in a position of power at Steinberg either doesn’t care about product management and customers, or is blind to the issues which are regularly discussed in this forum.
Those type of people often either get replaced, or drag the company down with them. Let’s hope it’s not the latter.
As an ex-dev, I tremble at the complexity of programming and fault-finding a product as complex as Cubase, but the never ending list of bugs is their own fault for continually adding complexity over the years without taking a step back to fix what they already have.
I know they have to sell product to survive in the marketplace, but it would seem that one concerted effort to sort it out properly would be a wise investment at this time. Users have become cynical and are starting to give up hope that many of these bugs will ever be fixed.
Steinberg need to take note and focus on what is really important right now.
