Cubase 12 crashes and freezes

Cubase
1

Hi!

Having issues with my Cubase setup.

Windows 11
Cubase 12
Steinberg UR22MK2
Roland A-49 Keys

2

So this is not a crash, but a freeze that you dump with procdump? What did you do to make Cubase freeze?
I see this in the dump:

 # Child-SP          RetAddr               Call Site
00 00000000`0014ef38 00007ffb`26ab9c4e     ntdll!NtWaitForSingleObject+0x14
01 00000000`0014ef40 00007ffa`fded66a3     KERNELBASE!WaitForSingleObjectEx+0x8e
02 00000000`0014efe0 00007ffa`fded6444     wdmaud!CDSLink::CleanUp+0x2b
03 00000000`0014f010 00007ffa`fded652a     wdmaud!CDSLink::~CDSLink+0x18
04 00000000`0014f040 00007ffa`fded7afd     wdmaud!CDSLink::`scalar deleting destructor'+0xe
05 00000000`0014f070 00007ffa`fded64ec     wdmaud!CDSLink::Release+0x1d
06 00000000`0014f0a0 00007ffa`fded163a     wdmaud!CUserModeSynth::~CUserModeSynth+0x64
07 00000000`0014f0d0 00007ffa`fded29a7     wdmaud!CUserModeSynth::`scalar deleting destructor'+0xe
08 00000000`0014f100 00007ffa`fded0aba     wdmaud!CMicrosoftGSWavetableSynth::Shutdown+0x67
09 00000000`0014f130 00007ffa`fded0fd2     wdmaud!CMIDISynthTask::MODMClose+0x1e
0a 00000000`0014f160 00007ffa`fdebc499     wdmaud!SwModMessage+0xde
0b 00000000`0014f190 00007ffa`d06d8269     wdmaud!modMessage+0x5dd9
0c 00000000`0014f240 00000001`415a1c7a     winmmbase!midiOutClose+0xb9

Do you by any chance have a MIDI track in the project that has the “Microsoft GS Wavetable Synth” as output? Can you remove those and try whether that helps?

3

Hello.

I just open up a project and it freezes. Does not matter witch project. All the same. I can try to deactivate the MIDI.

4

And yes, it freezes and i used the dump function.

5

Hi again. This did not solve the issue. I also are getting issues regarding loading the projects as well, it takes a very long time and it seems to land on Kontakt instances everytime.

6

Have you tried opening the project in safe mode with third party plugins disabled? If that works, it’s most likely some plugin (I’ve actually had older versions of kontakt freeze on me, but usually only when searching for missing samples)

7

It may be. Is there any way to do a analyze when starting up? Needle in a haystack if not.

8

Hello!

A update. Found out that the SSD drive I had Kontakt installed on was faulty and a slow SSD compared to the M2 disks I have.

So when I benchmarked the SSD it got very low score. So now I have installed another M2 disk to see if it loads faster.

Cubase always halts on Kontakt when loading a big project.

9

Runs like a charm now with the new disk.