Cubase 12 deleting prefs everytime i close it

heres a weird one ive never had before…

everytime i close cubase 12 and restart my computer cubase 12 has no prefs saved.
so it goes to default on evetything and does a full rescan eachtime i restart.
its getting annoying that i have to set up control room …etc eachtime.

does anyone else have this problem and how do i fix it if possible…

many thanks

im on windows 10 cubase 12.0.20

Hi,

To me it sounds like Cubase crashes (silently) while Quit. Are there any DMP filled in the Documents/Steinberg/Crash Dumps/ folder, please?