CUBASE 12 grace period NO DAC mail!


i have frustrating problem with upgrading my cubase 11 pro to cubase 12 pro.
I am in grace period i follow instruction and i didn’t get DAC mail from stainberg. I cant make support ticket so i have to search for help here.

Is there any solution to activate cubase 12 (grace period upgrade) without email?
Is it possible that Steinberg still have problems with licensing server?

Does this topic help you?


no it does not help. i changed email recently coz i lost access to old mail that i register cubase 11 and buy. so i can’t access. and on a new mail that i put into steinberg account i didnt get any DAC mail yet… how i can contact steinberg?