Cubase 12 not Recognizing audio interface Ur824

I purchased a new studio desk had to breakdown old desk put everything back updated Cubase 12 to latest version and now Cubase does not see it yet Windows 10 sees it i and i can listen to Youtube with no problems… very frustrating

Cubase needs the ASIO driver for that interface. Make sure the driver is installed.
Windows can handle the interface as a basic audio device for simple use cases, sometimes without the need of a special driver.

thank you!!!