I have the Babyface pro fs with win 11 and Cubase 13 and haven’t had this problem. What about reinstalling the drivers (which installs TotalMix as well)
Have you checked the driver is the latest version? Have you unplugged it and plugged back in. Does it work with anything else like windows or another DAW. Are the lights on? Is the usb cable in fully both ends?
All things you should check starting with the physical stuff.
I apologize to raino, ASM & mkok for not getting back to this thread. Personal life took priority the last several days.
I do have RME sounding in Windows and I’ve set it up as my default rather that my video speakers.
When I open Cubase on my projects I’ve manged to set up the RMD Inputs and RME Speakers as my outputs and the sound is coming through my speakers from TotalMix.
My question now is (if you see my picture that I’ve attached I have the “Steinberg built-in ASIO Driver”. I thought that I was supposed to be able to select the RME ASIO Driver. (for better latency)
Am I wrong?
And if I am supposed to be able to select the RME ASIO driver in Cubase…why am I unable to select it in the dropdown.
Thank you and again apologies for not getting back to all of you sooner.
The ASIO Hammerfall DSP driver by RME is definitely the best choice for any RME Interface. Unfortunately, it is currently unclear why Cubase doesn’t offer this driver in Studio Setup.
All relevant Cubase settings are located in the folder “C:\Users\%USERNAME%\AppData\Roaming\Steinberg\Cubase 13_64”.
It would be worth trying to rename this folder for a test (without Cubase running) and then re-start Cubase. Then it will be forced to re-read all devices. Perhaps the RME driver will then be recognized and appear in the ASIO Driver list. This would be a first step to solve the issue.
ASM can you give me a suggestion of what I should rename the folder? I’m just not sure what I should change.
This is how I was able to select my RME Babyface Pro.
But I see now that the choide for selecting the RME Babyface is in this dialog box for the “Steinberg built-in ASIO driver”. I’m guessing that that can’t be right?
I am having the exact same problems with an RME-9632 & Cubase 13.
Except I am doing what @raino says ans I don’t see my card on the drop down menu.
Any other suggestions?
If you are on a PC, launch Device Manager & see if your RME shows up there. Cubase will only see the devices Windows shows it. Also make sure you’ve installed its ASIO Driver.
SOLVED
Turns out I needed to reinstall the lastest updated drivers of the RME-9632.
For some reason the ASIO driver hadn’t been installed along with the rest of the update the first time I did that.
Check. Similarly, updated driver (1.270) and firmware for Babyface Pro FS in the last few days. Booted up Cubase 13 and no sign of ASIO Fireface USB. Re-downloaded and re-installed 1.270: and bingo! Thanks to you and all.