The -h option will write a dmp file in case of an application hang. This might kick in too early sometimes, in case some action takes a little longer. Feel free to skip the “-h” option, if you are only up for fetching crashes.
The option -e will catch exceptions and the option -t terminations of the application.
Prodump is now monitoring the Cubase/Nuendo process and will write a crash log, in case Cubase/Nuendo crashes or hangs. Perform the action that causes Cubase/Nuendo to crash and send us the generated crash dmp.
ZIP and share the DMP file via Dropbox or a similar service, please.
Yeah, the same problem: it crashes after: “ARA Service: Auto-Align Post”
It starts when I disable trd party plug-ins, but then is unusable due to lack of plugins.
Any ideas? Any suspcious popular plug-in?
Cubase team: don’t ask me to send dump file:
I am NOT your beta tester. Product is not working as I paid for.
I have fixed this problem and cubase 13 running perfectly, i found i had some plugin file called auto-align i just deleted it using revo uninstaller by searching Auto Align post, that fixed the issue for me, i invite you to try as well, im sure the next maintenance it will fix theses issues other than that all is good
The problem is that so far nobody is able to reproduce this crash in-house. If you happen to generate a valid DMP on your disk then we would have a chance to potentially understand the root cause and you to get a working product in an upcoming update. Thank you for your help!
are you working with the software “Novation Automap”? This one troubles Cubase when the Automap software wraps a ARA Plug-In like “Auto-Align Post”. Start the Automap software and “uninstall” the wrapped ARA Plug-Ins. And also make sure that you don’t have plugins like “!AutoALignPost.vst3” (The “!” ist important) installed in your VST3 folder. This bug is already fixed and will be added to the next Cubase update.