Cubase 13 Hub greyed out

I just upgraded to C13 Pro and when I start up and get the hub, it is greyed out and I am unable to open projects.
I have a Mac Pro 2019.
I went to “open other” in the hub and was able to open a project however I can’t save project.
Help

Hi,

Did you give the Full Disk Access to Cubase, please?

I’m getting the same issue - on the demo version. Macbook Pro 2019.
Also not able to create a new project, nothing happens when I click it. Can open old projects though.

Any ideas?

Hi and welcome to the forum,

Could you attach a screenshot, please?

Thanks for the welcome!

Here’s a screenshot when going to the Hub menu.
Creating a new project just does nothing so can’t really take a screenshot of that.

Hi,

Isn’t the Hub open already?

I guess in theory it should be but I can’t find it anywhere. Closed all applications and relaunched and nothing.

Not sure if this is relevant but I opened up the Windows menu and this is the result:

I have an existing installaion of Cubase 11 but I’m on holiday and I don’t have my usb licenser with me, could that be a problem?

EDIT:
It’s possible that I disabled the hub in v11, I don’t remember.
I checked the UserPreferences.xml file and the ‘Use Hub’ key is set to ‘1’ which I assume is true.

I have to edit my posts, can’t reply more than 3 times because I’m a new user.

Hi,

Did you disable Hub in Cubase 11 by any chance?