Cubase 13 not launching

Hi!

I just bought a new laptop with more RAM, and for some reason Cubase 13 is not launching!

Specs:
Windows 11
HP Spectre X360 14-eu0xxx
Intel(R) Core™ Ultra 7 155H 1.40 GHz
32,0 Go RAM

If I test Cubase 12, it works like a charm!

Anyone have an idea?

Thanks in advance!

Cubase 13.0.21 64bit2024.1.31 23.13.36.580.dmp (449,1 Ko)

and now I have the Kernelbase.dll error! :frowning:

Hi @Pascal_Poirier

Sorry about your issue and thank you so much for your report. I was able to analyze your DMP. The crash is known to us and I have informed the relevant team today.

Cheers,
Armand

Hi @Armand!

Thanks for the answer!

Looking forward, I would I know that the issue is now fixed on cubase’s side?

Thanks in advance!

Hi @Pascal_Poirier

The crash should be fixed in the upcoming C13.0.30 version. Sorry about the delay!

Cheers,
Armand

1 Like

i have just upgraded my cubase 12 pro to 13 pro and it was working ok and now all of a sudden i cant stop getting that message of the kernelbase.dll when i try to open some vsts like massive x for example…

it seems the issues still goes on…