Hello everyone, so I just downloaded cubase 13 pro but when I launch it, it only gets to the audio driver settings and then a window pops up saying there’s some kind of error and the file that is causing it is called KERNELBASE.dll.
I tried updating my windows, updating my gpu drivers running some different scans but nothing seems to work. Does anyone have some tips?
Hi, I get the same error when starting Cubase Elements 14. My search has so far revealed that it is related to the migration of my MIDI keyboard. Drivers and firmware are up to date. Possibly a Windows update, I can’t confirm that yet. Cubase start without controller switched on no error message. Switch on the controller in the open Cubase project and the error is there again.
My ToDo so far
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Reinstall and uninstall drivers and firmware
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Different USB ports also on a powered USB hub.
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Reinstall Cubase with the On Access Scanner of the anti-virus software switched off
Unfortunately without success so far