Cubase 13 / Win 10 Crashing

Cubase
1

When using multi-track Audio-warping it crashes after a few seconds. Every time the same thing. And when deleting a warp line on the selected tracks, it only deletes the warp marker on ONE of the tracks and not all of them. Group editing is enabled

Also, I cannot use the Mouse wheel to increase/decrease FX send levels on the new channel view left of the inspector.

2

It would surely be helpful to anybody trying to support you if you were to attach crash report files to your message.

2 Likes
3

Surely I’ve checked… It’s not creating any crash reports. Only reports are older ones from Cubase 12 and older… Probably yet another bug…

4

Im having the same problem on Win 10 with Cubase 13. I am editing multi-track drums using the audio warp to correct timing issues and Every few minutes while Im working the program completely crashes. No crash dump files are being created… so it looks like this is another bug that needs fixing…

5

Hi,

Generate a DMP file and share it via Dropbox or a similar service, please.

Use the Microsoft ProcDump utility to generate a DMP file, please.

  1. Please download ProcDump64 from Microsoft (~650kB) and extract the archive to a local folder on your hard disk.

  2. Run Command Prompt (cmd) as administrator (right click and select “run as administrator”)

  3. Navigate (in the Command Prompt) to the folder with the extracted procdump file.
    For example:
    cd C:\ Users \ \ Downloads \ Procdump
    Note: the dmp file will be written into that folder.

  4. Launch Cubase/Nuendo. You can work as usual. At any time, change to the command prompt and start procdump, to monitor Cubase/Nuendo for unexpected behavior (see next step).

  5. Launch procdump64 via Command Prompt:
    Cubase 13:
    procdump64 -e -h -t Cubase13

Nuendo 13:
procdump64 -e -h -t Nuendo13

The -h option will write a dmp file in case of an application hang. This might kick in too early sometimes, in case some action takes a little longer. Feel free to skip the “-h” option, if you are only up for fetching crashes.
The option -e will catch exceptions and the option -t terminations of the application.

  1. Prodump is now monitoring the Cubase/Nuendo process and will write a crash log, in case Cubase/Nuendo crashes or hangs. Perform the action that causes Cubase/Nuendo to crash and send us the generated crash dmp.

ZIP and share the DMP file via Dropbox or a similar service, please.