Cubase 14 Freeze without Crash

Cubase
1

Hi,
Is that a new thing or thats normal to cubase atari - 14 pro?
Its Little freezes on every little thing : (but lucikly no crash)

inserting a plugin, yes.
Move mouse a bit yes
loading channel yes
n many more Situations.
is the puppy getting use to the enviorment ?
welcome to the Real World !

That Timer comes up or do i suppose to hold a breath for that time.

2

Hello Livingstudio,

Cubase 14 pro is running smoothly here.
So far I’m very impressed.

Buffer cpu
Buffer cpu2560Ă—1440 430 KB

C14 pro screen shot
C14 pro screen shot1920Ă—1080 175 KB

1 Like
3

Hi,

Provide your system details, please.

Could you test your system by using LatencyMon utility, please?

1 Like
4

Hey Dude,
Could you post more info on the System you are using?

1 Like
5

Hi,
I didnt check latency monitoring yet.
Till yesterday Cubase 13 pro was working totally fine.
Only lil freezes started after cubase 14 pro.
Its scanning plugins fast, loading fast.
Only when my project is open, not many things on it, i was just trying modulations n all new toys.
its crash at start too. I send log to steinberg.
I attached my system details.

Screenshot_20241108_194747_Gallery
Screenshot_20241108_194747_Gallery832Ă—1446 114 KB

6

IMO there was only two possibilities here, One, your system wasnt up to standard which clearly it is, or Two, your suffering the same as everyone one else “launch Bugs”.
You done the right thing by submitting your logs. Its a waiting game im afraid dude.

All the best :beer:

1 Like
7

Hi,

If I understand your description right, it’s not a real freeze, right? So there is no freezdump created. The playback continues, right?

So is it just a short UI freeze?

1 Like
8

Hello, I just installed C14 Pro and it freezes when I try to open C13 projects.

1 Like
9

Hi,

Generate a DMP file and share it via Dropbox or a similar service, please.

Use the Microsoft ProcDump utility to generate a DMP file, please.

  1. Please download ProcDump64 from Microsoft (~650kB) and extract the archive to a local folder on your hard disk.

  2. Run Command Prompt (cmd) as administrator (right click and select “run as administrator”)

  3. Navigate (in the Command Prompt) to the folder with the extracted procdump file.
    For example:
    cd C:\ Users \ \ Downloads \ Procdump
    Note: the dmp file will be written into that folder.

  4. Launch Cubase/Nuendo. You can work as usual. At any time, change to the command prompt and start procdump, to monitor Cubase/Nuendo for unexpected behaviour (see next step).

  5. Launch procdump64 via Command Prompt:
    Cubase 13:
    procdump64 -e -h -t Cubase13

Nuendo 13:
procdump64 -e -h -t Nuendo13

The -h option will write a dmp file in case of an application hang. This might kick in too early sometimes, in case some action takes a little longer. Feel free to skip the “-h” option, if you are only up for fetching crashes.
The option -e will catch exceptions and the option -t terminations of the application.

  1. Prodump is now monitoring the Cubase/Nuendo process and will write a crash log, in case Cubase/Nuendo crashes or hangs. Perform the action that causes Cubase/Nuendo to crash and send us the generated crash dmp.

ZIP and share the DMP file via Dropbox or a similar service, please.