No need to post your dmp file three times in a row, one is enough.
The issue in this freeze dump is in the Visual Studio runtime, a set of components that make up the runtime of applications.
As a first step you can download the latest VCruntime installer from Microsoft and install it on your system.
You can find it in the link here below, scroll a bit down until you see “Latest supported redistributable version” and select the one for your CPU architecture, which is the X64 download
Thank you so much!!! it works!!!
very appreciated your kind support! It really helps me!!
Hope you have a good day!
Thank you again!!
Really apprecaited!
Ethan
See this as well. That first dump shows mediaclient.dll
Hi @Ulf , the host loads the mediaservice.dll, that loads the mediaclient.dll which starts the SteinbergMediaBayServer.exe as a new process.
When the mediaservice or mediaclient crashes, you’ll find the crash logged it in the dump of the host, e.g. VSTAudioEngine or HALion.
Edit: I am currently not sure if the mediaservice released with VSTAudioEngine / Dorico is already enabled to load the mediaclient.
When the SteinbergMediaBayServer process crashes, it writes its own crashlog. A crash of t…
Edit: did the VCRuntime installer fix it, then? Many C++ calls end in VCRuntime so it is not necessarily the root cause.
Pete
