Hi
Many years ago I purchased cubase 5.
Now I want to upgrade to cubase 13 pro.
Could you please tell me the procedure to the upgrade
How do I proof that I already own cubase 5 during the check out of the transaction
Is the usb elicenser dongle required for the upgrade?
Thanks
Go to the Steinberg website and click the red button “Buy Cubase 13”. Select the edition you want and make sure to chose the right upgrade.
For the transaction to buy the upgrade you need nothing, but when you want to activate Cubase 13 Pro later you need the USB stick connected until the upgrade is done.
Ok
Thanks a lot for the answer
How do I activate the cubase 13 pro?
Thanks, very helpful
My cubase 5 license is educational, can I upgrade to 13 pro?
Yes. The update will make your C5 EDU into a 13 Pro full license.
Hi again
What happens if the usb dongle (which holds the license of cubase 5) is damaged or lost, after I purchase the upgrade to cubase 13 pro? Can I get a full refund?
Thanks
Get a refund for what? Once you have authorised C13 using your elicenser the license will be on the new Steinberg system not on the dongle so you can still use C13 without it.
I mean, if I pay for the Download Access Code and before activating it, I lose or damage the usb dongle. I understood that the usb dongle is necessary for the upgrade.
If that happens you can use steinberg zero downtime. You will get a new C5 licence, but will need a new empty dongle.
That will work only until beginninnig of 2025. The eLicenser Service is required for the dongle and that will shutdown.
It is impassible to upgrade Cubase 5 now.
Yes, it’s very strange that Steinberg would offer updates from Cubase 4/5 at one point in time and then discontinue that option within the same product cycle. I understand that they are being very generous with these offers on such old software. But, considering the current state of the eLicenser system, I think they should have maintained the same offerings. I’m sure there are many people using old versions that don’t visit the forum or the Steinberg website and have no clue about the upcoming eLicenser death date.
I wonder what happens now for a user who purchased a Cubase Pro 13 update from 4/5 while it was still available but hasn’t used it yet … 
Shoot, that’s bad timing. I bought a new computer and was planning on upgrading this weekend. Does that mean my only option is to purchase the full version?
I would imagine that this time next year all versions prior to C12 will be off that list.
It looks like you can only upgrade from CB6 and up at this point?
I fully agree with @Scab_Pickens! I also think it’s very weird that they would rule out CB5 at this point while it was still eligible for upgrade last month? Especially while the dongle is about to be end-of-service starting 2025?
Maybe send Steinberg an email to ask is they can do something for you? Because to me it seems very unfair not to be able to upgrade anymore from CB5 at this point.